"Sir F.A. Rien" wrote in message
...
"We sincerely apologize for your experience. After an investigation,
we could not determine why the First-Class Mail piece took 20 days to
arrive at its destination. That is not a normal occurrence. We do
not know why there was a delay. The normal service standard for
First-Class Mail from Pennsylvania to Washington would be
approximately 5 days. Again, we apologize that we are unable to
provide a reason for this delay."

But of course, they'll still charge full rate and surcharges ... !

"First-Class Mail® : Estimated delivery time is two to three days."

Source USPS:
http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&view%28%29=c{12adaeb0-57e2-11dc-51b6-000000000000}

The difference between the "estimated delivery time" and the "normal service
standard" is interesting! Of course, the "approximately" and the "Guaranted
= No" allows for anything in between and outside any limits.

--
Victor Manta, PWO, AIJP

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