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Has anyone had a problem with "My eBay" before?



 
 
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  #1  
Old June 8th 05, 12:36 AM
Randy Thompson
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Default Has anyone had a problem with "My eBay" before?

Since Sunday evening I have not been able to access my "My eBay" page.
It was working fine early in the evening but later I started getting a
"Page Not Responding" page. I tried it on three different computers
and all give me the same meassage. I can sign in with no problem and
even add things to my watch list. Of course I can't see what's in my
watch list.

Yesterday I sent a support email to eBay letting them know of the
problem. today I got an email telling me to delete my cookies, clear
my browser history and clear out my temp internet files. Since I had
the problem on three different computers I knew this wasn't the
problem, but I tried it anyway, with no success.

I just replied back to ebay letting them know that they need to
actually check something on their end. Has anyone had this problem
before?

Two days without ebay, and counting...

Ads
  #2  
Old June 8th 05, 12:43 AM
James Higby
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Default


"Randy Thompson" wrote in message
ups.com...
Since Sunday evening I have not been able to access my "My eBay" page.
It was working fine early in the evening but later I started getting a
"Page Not Responding" page. I tried it on three different computers
and all give me the same meassage. I can sign in with no problem and
even add things to my watch list. Of course I can't see what's in my
watch list.

Yesterday I sent a support email to eBay letting them know of the
problem. today I got an email telling me to delete my cookies, clear
my browser history and clear out my temp internet files. Since I had
the problem on three different computers I knew this wasn't the
problem, but I tried it anyway, with no success.

I just replied back to ebay letting them know that they need to
actually check something on their end. Has anyone had this problem
before?

Two days without ebay, and counting...


I don't have the problem right now, but have had it in the past. All of a
sudden I would have no eBay.

The fixes that they suggested are boilerplate defcon5 approach. There is no
defcon4.

James


  #3  
Old June 8th 05, 12:51 AM
Bill Krummel
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Default


"Randy Thompson" wrote in message
ups.com...
Since Sunday evening I have not been able to access my "My eBay" page.
It was working fine early in the evening but later I started getting a
"Page Not Responding" page. I tried it on three different computers
and all give me the same meassage. I can sign in with no problem and
even add things to my watch list. Of course I can't see what's in my
watch list.

Yesterday I sent a support email to eBay letting them know of the
problem. today I got an email telling me to delete my cookies, clear
my browser history and clear out my temp internet files. Since I had
the problem on three different computers I knew this wasn't the
problem, but I tried it anyway, with no success.

I just replied back to ebay letting them know that they need to
actually check something on their end. Has anyone had this problem
before?

Two days without ebay, and counting...


I have never had that problem. I normally access "My eBay" through a
bookmark. How do you normally access "My eBay"? You might try the "My
eBay" link at eBay if you also normally use a bookmark.

In the meantime, what is your eBay user id, or a link to your listings page?
I normally check your listings page once a week, but have lost the link.
Plus, I can make sure someone else is not running auctions under your id.

Bill


  #4  
Old June 8th 05, 02:37 AM
Randy Thompson
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Posts: n/a
Default



Bill Krummel wrote:

I have never had that problem. I normally access "My eBay" through a
bookmark. How do you normally access "My eBay"? You might try the "My
eBay" link at eBay if you also normally use a bookmark.

In the meantime, what is your eBay user id, or a link to your listings page?
I normally check your listings page once a week, but have lost the link.
Plus, I can make sure someone else is not running auctions under your id.

Bill


I normally access through a bookmark, but I've tried every other way I
can think of. I even went so far as to try it on my wife's Macintosh.


Thanks for the idea of checking my listings. I don't have anything
listed right now, but I almost listed some stuff Sunday night. Maybe
eBay is mad at me for not doing it.

http://search.ebay.com/_W0QQfgtpZ1QQ...QsassZrfthomps

I did do a search on my id and verified that there are no listings.
Since I can log in I'm pretty sure my account hasn't been stolen.

On the positive side, when I searched for myself I found out that my
feedback went up one.

  #5  
Old June 8th 05, 02:42 AM
Randy Thompson
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Posts: n/a
Default

The reply looked like the typical cut-and-paste response. I'm not sure
they even read the messages you send. They just see what the subject
line is and paste in the canned response. PayPal did that to me once
and after exchanging 3-4 emails they still never read what I had to
say, just kept cutting and pasting.

  #6  
Old June 8th 05, 02:58 AM
Brian Blackwell
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Posts: n/a
Default


"Randy Thompson" wrote in message
ups.com...
Since Sunday evening I have not been able to access my "My eBay" page.
It was working fine early in the evening but later I started getting a
"Page Not Responding" page. I tried it on three different computers
and all give me the same meassage. I can sign in with no problem and
even add things to my watch list. Of course I can't see what's in my
watch list.

Yesterday I sent a support email to eBay letting them know of the
problem. today I got an email telling me to delete my cookies, clear
my browser history and clear out my temp internet files. Since I had
the problem on three different computers I knew this wasn't the
problem, but I tried it anyway, with no success.

I just replied back to ebay letting them know that they need to
actually check something on their end. Has anyone had this problem
before?

Two days without ebay, and counting...


My bookmark has been messed up since the "My eBay for Guest" started.



  #7  
Old June 8th 05, 03:04 PM
Gary Loveless
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Posts: n/a
Default

On 7 Jun 2005 16:36:08 -0700, "Randy Thompson"
wrote:

Since Sunday evening I have not been able to access my "My eBay" page.
It was working fine early in the evening but later I started getting a
"Page Not Responding" page. I tried it on three different computers
and all give me the same meassage. I can sign in with no problem and
even add things to my watch list. Of course I can't see what's in my
watch list.

Yesterday I sent a support email to eBay letting them know of the
problem. today I got an email telling me to delete my cookies, clear
my browser history and clear out my temp internet files. Since I had
the problem on three different computers I knew this wasn't the
problem, but I tried it anyway, with no success.

I just replied back to ebay letting them know that they need to
actually check something on their end. Has anyone had this problem
before?

Two days without ebay, and counting...


Been working fine for me......

Gary


  #8  
Old June 9th 05, 01:06 AM
Randy Thompson
external usenet poster
 
Posts: n/a
Default



Randy Thompson wrote:
Since Sunday evening I have not been able to access my "My eBay" page.
It was working fine early in the evening but later I started getting a
"Page Not Responding" page. I tried it on three different computers
and all give me the same meassage. I can sign in with no problem and
even add things to my watch list. Of course I can't see what's in my
watch list.

Yesterday I sent a support email to eBay letting them know of the
problem. today I got an email telling me to delete my cookies, clear
my browser history and clear out my temp internet files. Since I had
the problem on three different computers I knew this wasn't the
problem, but I tried it anyway, with no success.

I just replied back to ebay letting them know that they need to
actually check something on their end. Has anyone had this problem
before?

Two days without ebay, and counting...


I finally got it back just a short while ago, though I think it was no
thanks to anyone at eBay. I got home from work to find that it was
still broke and I had no new reply from eBay. I started pouring over
the eBay site to see if there was some other way to get someones
attention.

While I was on the eBay Community page I noticed a little box titled
"My Ebay at a Glance", with links to my items that still needed
feedback. I cliked into one and left a couple of feedbacks that were
due. I then noticed the left column had all the links that the normal
My eBay page has, so I clicked to check my Watch list. It worked, and
so did the other links.

It seemed that I could get to the separate items in My eBay. I was
preparing to bookmark this new page and decided to go back to the
Community page first. There I noticed another link that said "See all
in My eBay". I clicked on it and it worked. I backed out of that and
tried my old bookmark and it was now working too.

I think the likelyhood of eBay fixing the problem at the same moment I
was stumbling around is pretty unlikely. I guess coming in the back
door to some of my My eBay lists managed to reset whatever it was that
was broke.

The real test is if it works on my computer at work tomorrow.

 




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