International coin sales

On Fri, 29 Apr 2005 23:07:21 GMT, "Andrew"
wrote:

I guess that educating the sellers is relatively easy but the buyers is not
so easy.
Andrew

All is not so bad. The buyer I sent the refund to left glowing
feedback. He is really a fine person who didn't receive his coin. He
wrote me and said that he had not really expected a refund, but was
concerned that I had not sent the coin -- it was 7 weeks after he
paid. I know I did the right thing issuing a refund. I'll just have to
be more careful in the future.

Anita

"Colin G." wrote in message
...

I cannot believe that Paypal can just deduct payment without first
establishing both sides of the story

You might be surprised what PayPal can (and will) do...

I received an email from PayPal last week telling me that they were
reversing the transfer I made two days earlier from my PayPal account to my
checking account, and were freezing that money in my PayPal account due to
an investigation.

The reason?

It turns out the person who paid me is also a seller on eBay who had
received a payment from a buyer in one of his auctions, and PayPal suspected
that my buyer's buyer had used a fraudulent credit card. Since my buyer
didn't have enough money in his account to cover the amount of the
transaction in question, they came after me too, because my buyer had sent
me money after he'd been paid by his buyer.

Bottom line- I had a transfer of money to my checking account cancelled and
money in my PayPal account frozen due to a suspected fraudulent transaction
made by somebody I have never done businees with.

It's been a little over a week now, and I have yet to hear when (or if)
PayPal is going to let me have my money.

In article om "trojan66" writes:
I have never had a problem shipping inside or outside the US, but I
feel that *I* am taking a risk.

I have never had a problem either, but as a buyer I think I am taking the
risk.

Even if the buyer chooses not to insure
the purchase, I believe that I am still liable.

Not so. If I purchase something and do elect not to chose some secure
way of shipping, it is my problem, not the problem of the seller. If I
elect for some secure shipping method there are tracking possibilities
to show where it has gone wrong. And if the seller can not prove that
he has shipped with these methods, it becomes *his* problem, of course.
--
dik t. winter, cwi, kruislaan 413, 1098 sj amsterdam, nederland, +31205924131
home: bovenover 215, 1025 jn amsterdam, nederland; http://www.cwi.nl/~dik/

On Fri, 29 Apr 2005 18:31:32 -0600, "Scott Drummond"
wrote:

You might be surprised what PayPal can (and will) do...

[snip]

It turns out the person who paid me is also a seller on eBay who had
received a payment from a buyer in one of his auctions, and PayPal suspected
that my buyer's buyer had used a fraudulent credit card. Since my buyer
didn't have enough money in his account to cover the amount of the
transaction in question, they came after me too, because my buyer had sent
me money after he'd been paid by his buyer.

Bottom line- I had a transfer of money to my checking account cancelled and
money in my PayPal account frozen due to a suspected fraudulent transaction
made by somebody I have never done businees with.

It's been a little over a week now, and I have yet to hear when (or if)
PayPal is going to let me have my money.

I think this must be illegal, although IANAL. I would contact either a
consumer protection agency and/or a lawyer.

--
Bob Hairgrove

"Scott Drummond" wrote in message
news:1114821071.26f6890f60678ad019e50ed7b223476b@t eranews...

It's been a little over a week now, and I have yet to hear when (or if)
PayPal is going to let me have my money.

I'm mad as Hell and I'm not going to take it anymore!!!!! I'm going to...
to... to..., well, let's see... they're a huge mega-company with offices and
lots of people wearing suits and everything. I guess I'll be glad I don't
have to send checks thru the mail and wait, and hope it doesn't happen to
me.

;-0

Seriously, tho, hope you get your money soon.

Eric

On Fri, 29 Apr 2005 15:50:48 GMT, Anita wrote:

Today I received a message from an overseas buyer that a coin had not
arrived. I pondered for a moment about which one of us should take the
loss, then issued him a refund. Selling internationally definitely has
drawbacks. Methods of shipping that can be insured are expensive, so
would discourage any bidding on less expensive items.

Only a few of my buyers have lived outside the US, so I decided it
wasn't worth it to ship overseas anymore. I had written before that
selling coins overseas was no problem. I retract that statement. There
are a lot of buyers in the US, so there is really no point in sending
an uninsured coin elsewhere and hoping that it gets to its
destination.

The loss was small, fortunately. I guess one could say it was an
inexpensive lesson.

On the other hand, your policy could simply become: "seller assumes no
risk in this transaction -- buyer takes responsibility for losses. In
other words, I'm happy to sell you coins, but I can't make refunds if
they become 'lost in the mail'". As a buyer from far away places, I am
generally happy to accept that risk. It's called self insurance.

Padraic.


Anita

la cieurgeourea provoer mal trasfu
ast meiyoer ke 'l andrext ben trasfu.

Padraic Brown wrote:

As a buyer from far away places, I am generally happy to accept that risk.
It's called self insurance.

Yep. I don't use eBay a lot anyway, so it is unlikely that I will ever
run into people who do not want me as a buyer, but it's pretty much the
same thing when I purchase coins from somebody in Europe: If a coin is
shipped via standard mail and gets lost, that will usually not be the
sender's problem.

Registered mail can be a problem here in Germany since the postal
service assumes you adhere to its conditions and do not mail such
valuables that way ;-) Value mail is expensive but safe.

Christian

In article ,
Anita wrote:
Today I received a message from an overseas buyer that a coin had not
arrived. I pondered for a moment about which one of us should take the
loss, then issued him a refund. Selling internationally definitely has
drawbacks. Methods of shipping that can be insured are expensive, so
would discourage any bidding on less expensive items.

Only a few of my buyers have lived outside the US, so I decided it
wasn't worth it to ship overseas anymore. I had written before that
selling coins overseas was no problem. I retract that statement. There
are a lot of buyers in the US, so there is really no point in sending
an uninsured coin elsewhere and hoping that it gets to its
destination.

The loss was small, fortunately. I guess one could say it was an
inexpensive lesson.

Anita

Have you looked into third-party insurance, such as www.u-pic.com?

--
= Eric Bustad, Norwegian bachelor programmer

Padraic Brown wrote:

snip

On the other hand, your policy could simply become: "seller assumes
no
risk in this transaction -- buyer takes responsibility for losses. In
other words, I'm happy to sell you coins, but I can't make refunds if
they become 'lost in the mail'". As a buyer from far away places, I
am
generally happy to accept that risk. It's called self insurance.

Padraic.

Padraic,

I'm not sure many buyers, especially domestic US buyers, will be all
that happy to assume that risk. That clause would severely limit the
final price much more than refusing to ship internationally. Of course
this is only my opinion. Like I said earlier, I will continue to sell
internationally and will rarely require insurance only because I try to
minimize the cost to the buyer and, of course, maximize my return.

Roger