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Ebay Email Scams.........Letter and Ebay response



 
 
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  #1  
Old August 23rd 04, 12:28 AM
CalRima
external usenet poster
 
Posts: n/a
Default Ebay Email Scams.........Letter and Ebay response

Here is what they Look like if you have never seen one...................

Forward them to . Do not click on the links or give out ANY
information. As you can tell, they do look very offical, and can fool many
people.

The email..............

eBay Safeharbor Department Notice

Fraud Alert ID : 00626654


Dear eBay member,

You have received this email because you or someone else had used your identity
to make false purchases on eBay. For security reasons, we are required to open
an investigation on this matter. We treat online fraud seriously and all cases
which cannot be resolved between eBay and the other involved party are
forwarded for further investigations to the proper authorities. To speed up
this process, you are required to verify your personal information against the
eBay account registration data we have on file by following the link below.


Please save this fraud alert id for your reference.

When submitting sensitive information via the website, your information is
protected both online and off-line. When our registration/order form asks users
to enter sensitive information (such as credit card number and/or social
security number), that information is encrypted and is protected with the best
encryption software in the industry - SSL.

Please Note - If your account informations are not updated within the next 72
hours, we will assume this account is fraudulent and it will be suspended. We
apologize for this inconvenience, but the purpose of this verification is to
ensure that your eBay account has not been fraudulently used and to combat
fraud.

We apreciate your support and understanding, as we work together to keep eBay a
safe place to trade.

Thank you for your patience in this matter.

Regards, Safeharbor Department (Trust and Safety Department)
eBay Inc.

Please do not reply to this e-mail as this is only a notification mail sent to
this address and can not be replied to.

Copyright 2004 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. which is located on Hamilton
Avenue, San Jose, CA 95125


Ebays Automated response.............

Hello,

Thank you for writing to eBay regarding the email you received.

Emails such as this, commonly referred to as "spoof" or "phished"
messages, are sent in an attempt to collect sensitive personal or
financial information from the recipients.

The email you reported was not sent by eBay. We have reported this email
to the appropriate authorities.

In the future, be very cautious of any email that asks you to submit
information such as your credit card number or your email password. eBay
will never ask you for sensitive personal information such as passwords,
bank account or credit card numbers, Personal Identification Numbers
(PINs), or Social Security Numbers in an email. If you ever need to
provide sensitive information to us, please open a new Web browser, type
www.ebay.com into your browser address field, and click on the "site
map" link located at the top the page to access the eBay page you need.

If you have any doubt about whether an email message is from eBay,
please forward it immediately to . Do not respond to it or
click any of the links. Do not remove the original subject line or
change the email in any way when you forward it to us.

If you have already entered sensitive financial information or your
password into a Web site based on a request from a spoofed email, you
should take immediate action to protect your identity and all of your
online accounts. We have developed an eBay Help page with valuable
information regarding the steps you should take to protect yourself.

http://pages.ebay.com/help/confidenc...reporting.html

To review eBay's new tutorial about Spoof Emails, please see the
following Web page:

http://pages.ebay.com/education/spooftutorial/

Once again, thank you for alerting us to the spoof email you received.
Your efforts help us ensure that eBay remains a safe and vibrant online
marketplace.

Regards,

Ian
eBay SafeHarbor
Investigations Team


Ads
  #2  
Old August 23rd 04, 01:07 AM
Barb
external usenet poster
 
Posts: n/a
Default

As with anything...don't give out information unless you initiated
contact and you know the company and you verify it is legitimate
.....including email,phone and snail mail.


CalRima wrote:
Here is what they Look like if you have never seen one...................

Forward them to . Do not click on the links or give out ANY
information. As you can tell, they do look very offical, and can fool many
people.

The email..............

eBay Safeharbor Department Notice

Fraud Alert ID : 00626654


Dear eBay member,

You have received this email because you or someone else had used your identity
to make false purchases on eBay. For security reasons, we are required to open
an investigation on this matter. We treat online fraud seriously and all cases
which cannot be resolved between eBay and the other involved party are
forwarded for further investigations to the proper authorities. To speed up
this process, you are required to verify your personal information against the
eBay account registration data we have on file by following the link below.


Please save this fraud alert id for your reference.

When submitting sensitive information via the website, your information is
protected both online and off-line. When our registration/order form asks users
to enter sensitive information (such as credit card number and/or social
security number), that information is encrypted and is protected with the best
encryption software in the industry - SSL.

Please Note - If your account informations are not updated within the next 72
hours, we will assume this account is fraudulent and it will be suspended. We
apologize for this inconvenience, but the purpose of this verification is to
ensure that your eBay account has not been fraudulently used and to combat
fraud.

We apreciate your support and understanding, as we work together to keep eBay a
safe place to trade.

Thank you for your patience in this matter.

Regards, Safeharbor Department (Trust and Safety Department)
eBay Inc.

Please do not reply to this e-mail as this is only a notification mail sent to
this address and can not be replied to.

Copyright 2004 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. which is located on Hamilton
Avenue, San Jose, CA 95125


  #3  
Old August 23rd 04, 02:43 AM
Richard
external usenet poster
 
Posts: n/a
Default

Be sure to forward the entire e-mail to . Anytime you get one,
send it to ebay. They can trace it back to the sender. Let's catch these crooks
and put em away.
 




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