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#1
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Final follow up to e-Bay problem customer
I just logged in to e-Bay today and the buyer that I recently had the
shipping terms issue with left me postitive feedback! I definitely made a mistake in this auction and was headed down the wrong path in dealing with the customer. I have the good people of RCC to thank for setting me straight and helping me to maintain my 100% positive feedback rating. |
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#2
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Final follow up to e-Bay problem customer
"PC" wrote in message ... I just logged in to e-Bay today and the buyer that I recently had the shipping terms issue with left me postitive feedback! I definitely made a mistake in this auction and was headed down the wrong path in dealing with the customer. I have the good people of RCC to thank for setting me straight and helping me to maintain my 100% positive feedback rating. All's well that ends well - and a good learning experience for the whole newsgroup. Thanks for sharing it. John Gilbert |
#3
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Final follow up to e-Bay problem customer
"PC" wrote in message ... I just logged in to e-Bay today and the buyer that I recently had the shipping terms issue with left me postitive feedback! I definitely made a mistake in this auction and was headed down the wrong path in dealing with the customer. I have the good people of RCC to thank for setting me straight and helping me to maintain my 100% positive feedback rating. Over the years I have had rcc set me straight on a lot of subjects, ranging from the picayune to the big blunder. Even when it p**s*d me off, I am always appreciative.........mostly..........eventually... .....well mostly :-) Never a shortage of people to tell you that you are wrong although there is often a shortage who will tell you that you are right. Dale (too many yous in that last sentence, I am confused now) |
#4
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Final follow up to e-Bay problem customer
"Dale Hallmark" wrote in message ... "PC" wrote in message ... I just logged in to e-Bay today and the buyer that I recently had the shipping terms issue with left me postitive feedback! I definitely made a mistake in this auction and was headed down the wrong path in dealing with the customer. I have the good people of RCC to thank for setting me straight and helping me to maintain my 100% positive feedback rating. Over the years I have had rcc set me straight on a lot of subjects, ranging from the picayune to the big blunder. Even when it p**s*d me off, I am always appreciative.........mostly..........eventually... .....well mostly :-) Never a shortage of people to tell you that you are wrong although there is often a shortage who will tell you that you are right. Dale (too many yous in that last sentence, I am confused now) Dale, I wish to state, emphatically and unequivocally, that you are absolutely right in all observations expressed above. Keep up the good work! Mr. Jaggers |
#5
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Final follow up to e-Bay problem customer
"Mr. Jaggers" lugburzman[at]yahoo[dot]com wrote in message ... "Dale Hallmark" wrote in message ... "PC" wrote in message ... I just logged in to e-Bay today and the buyer that I recently had the shipping terms issue with left me postitive feedback! I definitely made a mistake in this auction and was headed down the wrong path in dealing with the customer. I have the good people of RCC to thank for setting me straight and helping me to maintain my 100% positive feedback rating. Over the years I have had rcc set me straight on a lot of subjects, ranging from the picayune to the big blunder. Even when it p**s*d me off, I am always appreciative.........mostly..........eventually... .....well mostly :-) Never a shortage of people to tell you that you are wrong although there is often a shortage who will tell you that you are right. Dale (too many yous in that last sentence, I am confused now) Dale, I wish to state, emphatically and unequivocally, that you are absolutely right in all observations expressed above. Keep up the good work! Mr. Jaggers Now that is a first! Thank you Mr. Jaggers! Dale |
#6
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Final follow up to e-Bay problem customer
On Thu, 11 May 2006 18:33:35 -0500, "PC"
wrote: I just logged in to e-Bay today and the buyer that I recently had the shipping terms issue with left me postitive feedback! I definitely made a mistake in this auction and was headed down the wrong path in dealing with the customer. I have the good people of RCC to thank for setting me straight and helping me to maintain my 100% positive feedback rating. Well, I'm watching "My e-Bay" for my first negative in a couple of years. I listed a collectible token with a shipping charge of $5.95 USPS Priority Mail. The item sold for a little over $36. Good guy that I am, I shipped the item before the Buyer's payment was received, and two days after the auction closed. I had other items to take the post office, and wanted to save a trip for the last item. I figured the guy is a collector (which I noted from his feedback) and would come through with the payment. A week after the auction closed, I got an e-mail from the Buyer asking that the item be shipped in a padded envelope for $1.00. I replied that I'd already shipped the item. The Buyer paid, in full, by PayPal, but included a rather hostile comment that he was unhappy that I shipped the item before I received his payment. He'll probably neutral or neg. I was tempted to e-mail him back and point out that the time to negotiate shipping charges is before the auction closes, and he owed what he agreed to pay when he bid. I kept my mouth shut, though. His request was reasonable, since the item would have been safe in a padded envelope, but his timing was a week late. I'm one of those Sellers that leaves feedback immediately after receiving payment, and try to get the item in the hands of the Buyer as soon as possible after the auction. -- Tony Cooper Orlando, FL |
#7
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Final follow up to e-Bay problem customer
"PC" wrote in message ... I just logged in to e-Bay today and the buyer that I recently had the shipping terms issue with left me postitive feedback! well now If legend logs into ebay and is reinstated, laura can go back to her usual trolling. I definitely made a mistake in this auction and was headed down the wrong path in dealing with the customer. I have the good people of RCC to thank for setting me straight and helping me to maintain my 100% positive feedback rating. |
#8
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Final follow up to e-Bay problem customer
Tony Cooper wrote:
On Thu, 11 May 2006 18:33:35 -0500, "PC" wrote: .... Good guy that I am, I shipped the item before the Buyer's payment was received, and two days after the auction closed. I had other items to take the post office, and wanted to save a trip for the last item. I figured the guy is a collector (which I noted from his feedback) and would come through with the payment. A week after the auction closed, I got an e-mail from the Buyer asking that the item be shipped in a padded envelope for $1.00. I replied that I'd already shipped the item... Tony, if he leaves you a negative, it would certainly be unfair. Like you said, he should have worked it out with you before bidding. I used to send out the occasional package before it was paid for if the feedback was good and it seemed to be a known eBay customer. It took one bad experience for me to stop doing that. The customer didn't pay and worse yet sent several emails that he was going to send payment. The emails were just a game he was playing, so I just chalked the small loss off to experience. eBay NARUed him. Often there are hidden marks behind what looks like good feedback. My NPB was enough to push him to NARU status. I think the loss was around $5. I thought it a pretty cheap price for someone to sell his character. But then, some people's characters aren't worth even that much It was an inexpensive lesson for me about sending out packages before they were paid for. Anyway... if you get negged, it will be undeserved. I wouldn't be surprised if you get a positive, despite the words from the buyer. Anita |
#9
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Final follow up to e-Bay problem customer
"Tony Cooper" wrote in message ... Well, I'm watching "My e-Bay" for my first negative in a couple of years. I listed a collectible token with a shipping charge of $5.95 USPS Priority Mail. The item sold for a little over $36. Well, if you get a negative (which I think is unlikely, highly unlikely), be sure to let us know. I would love to read the negative that slams a seller for too fast of shipping. 8) Bill |
#10
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Final follow up to e-Bay problem customer
"Tony Cooper" wrote in message ... A week after the auction closed, I got an e-mail from the Buyer asking that the item be shipped in a padded envelope for $1.00. I replied that I'd already shipped the item. Wow that is a new one! A buyer complaining that you shipped too soon! |
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