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#1
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B&M ignores me.
I procrastinated (as is my wont) and missed out on the special for the
PCGS gradings for $25 special, so when the next one came along, I went for it. You got the catalog and choice of a book for $25. I requested my book (I don't even remember what book now) and promptly received my catalog. No book. I forgot all about it until Stujoe just mentioned it a little while ago. I e-mailed Bowers and Merena on 10/28. No response as yet, so I dropped them another line tonight. On the same night I remembered having ordered one of the Lord of the Rings coins from the British mint, and I haven't heard anything about that either. E-mailed them. Guess what? No response. I feel like I'm shouting into a void or something! Just felt like whining a little. -- Chrysta Wilson My Collection: http://www.chrystawilson.com |
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#2
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"Chrysta Wilson" wrote... I procrastinated (as is my wont) and missed out on the special for the PCGS gradings for $25 special, so when the next one came along, I went for it. You got the catalog and choice of a book for $25. I requested my book (I don't even remember what book now) and promptly received my catalog. No book. I forgot all about it until Stujoe just mentioned it a little while ago. I e-mailed Bowers and Merena on 10/28. No response as yet, so I dropped them another line tonight. On the same night I remembered having ordered one of the Lord of the Rings coins from the British mint, and I haven't heard anything about that either. E-mailed them. Guess what? No response. I feel like I'm shouting into a void or something! Just felt like whining a little. -- Chrysta Wilson Dont be in any hurry! When I signed up a couple years back, I got the $99 members fee, got the 4 submits, and the PCGS Grading/counterfiet, whatever the heck name it is.. (cant find it since I moved, and have torn the place up a couple times looking for it, and my intel microscope!). I am pretty sure, it took almost 4 months to get... I had actually given up! So be patient.. it will show.. or you can really bust their chops! Sam F. |
#3
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"Chrysta Wilson" wrote in message ... I procrastinated (as is my wont) and missed out on the special for the PCGS gradings for $25 special, so when the next one came along, I went for it. You got the catalog and choice of a book for $25. I requested my book (I don't even remember what book now) and promptly received my catalog. No book. I forgot all about it until Stujoe just mentioned it a little while ago. I e-mailed Bowers and Merena on 10/28. No response as yet, so I dropped them another line tonight. On the same night I remembered having ordered one of the Lord of the Rings coins from the British mint, and I haven't heard anything about that either. E-mailed them. Guess what? No response. I feel like I'm shouting into a void or something! Just felt like whining a little. Would you like some cheese with your whine??.. .. You're not Ms. Timid.. sometimes sending email is like putting a note in a bottle and throwing it into the ocean, and one is harder to ignore when you're on the phone. Call them up and ask where your book is and don't take any of that "We'll get back to you" crap. If you got the other stuff then you're in their database and they can just punch in your membership and it'll come up on a screen. If the person you're talking to doesn't know, then ask for his or her boss until you get to someone who does. If you let it drag out for months, it'll get lost in the cobwebs.. And hey, if you forgot what book it was that you requested and their screen doesn't show it, maybe you can finesse them into giving you the four free gradings instead .. Harv |
#5
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In article ,
says... Dont be in any hurry! When I signed up a couple years back, I got the $99 members fee, got the 4 submits, and the PCGS Grading/counterfiet, whatever the heck name it is.. (cant find it since I moved, and have torn the place up a couple times looking for it, and my intel microscope!). I am pretty sure, it took almost 4 months to get... I had actually given up! So be patient.. it will show.. or you can really bust their chops! I only started to wonder because Stujoe has had his book for a while now, so I wanted to make sure they didn't forget about me. -- Chrysta Wilson My Collection: http://www.chrystawilson.com |
#6
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Actually, I like certified letters. At probably the same cost as the phone
call (unless they have an 800 number), it shows the people you're serious about the problem. And you also have a record that you've tried to resolve the problem. Works wonders sometimes. "Harv Laser" wrote in message s.com... "Chrysta Wilson" wrote in message ... I procrastinated (as is my wont) and missed out on the special for the PCGS gradings for $25 special, so when the next one came along, I went for it. You got the catalog and choice of a book for $25. I requested my book (I don't even remember what book now) and promptly received my catalog. No book. I forgot all about it until Stujoe just mentioned it a little while ago. I e-mailed Bowers and Merena on 10/28. No response as yet, so I dropped them another line tonight. On the same night I remembered having ordered one of the Lord of the Rings coins from the British mint, and I haven't heard anything about that either. E-mailed them. Guess what? No response. I feel like I'm shouting into a void or something! Just felt like whining a little. Would you like some cheese with your whine??.. .. You're not Ms. Timid.. sometimes sending email is like putting a note in a bottle and throwing it into the ocean, and one is harder to ignore when you're on the phone. Call them up and ask where your book is and don't take any of that "We'll get back to you" crap. If you got the other stuff then you're in their database and they can just punch in your membership and it'll come up on a screen. If the person you're talking to doesn't know, then ask for his or her boss until you get to someone who does. If you let it drag out for months, it'll get lost in the cobwebs.. And hey, if you forgot what book it was that you requested and their screen doesn't show it, maybe you can finesse them into giving you the four free gradings instead .. Harv |
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