Alibris customer service - nonexistent? follow-up

Follow up to kind advice received.

It takes a lot of persistence to contact "customer service" at
Alibris. I got a personal reply after my 5th attempt to contact them.
Still have not received the book I ordered however after 37 days,
allegedly sent airmail to the UK. Maybe the plane flew into the
Bermuda Triangle? CC charged promptly OF COURSE.

"Jeremy Goldbloom" wrote in message
om...
Follow up to kind advice received.

It takes a lot of persistence to contact "customer service" at
Alibris. I got a personal reply after my 5th attempt to contact them.
Still have not received the book I ordered however after 37 days,
allegedly sent airmail to the UK. Maybe the plane flew into the
Bermuda Triangle? CC charged promptly OF COURSE.

I just airmailed a book to Wales on Monday from the Midwestern US, it's
already arrived. Most airmail packages are prompt going to the UK. However
last year I sent a book by air around the first of December and it didn't
arrive for two months. I refunded my customer but she was kind enough to
pay a second time for the book (with a minor deduction for her trouble) via
Paypal.

Randy