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#1
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Bald Eagle Coins - US MINT - CRY FOUL
US Mint not accepting calls. Catalog Site Down!
I smell something fishy!!! Had an operator on the pphone @ 9:03am PST, She said her supervisor hadn't given her permission to start selling yet. Sounds like we have some special people getting served first! |
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#2
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Bald Eagle Coins - US MINT - CRY FOUL
On Jan 15, 9:29 am, brucelikescoins
wrote: US Mint not accepting calls. Catalog Site Down! I smell something fishy!!! Had an operator on the pphone @ 9:03am PST, She said her supervisor hadn't given her permission to start selling yet. Sounds like we have some special people getting served first! Because of a transition in service providers, the United States Mint online catalog is currently unavailable. We expect the online catalog to be back in service within the next couple of days. In the interim, our toll-free customer service number will continue to be available to our customers. To place an order, or to inquire about the status of an order, please call 1-800-USA-MINT (872-6468). Customer Service Representatives will be available to assist you from 8:00 a.m. to 12:00 midnight (ET), seven days a week. Hearing- and speech-impaired customers may place orders and inquiries through TTY at 1-888-321-MINT (6468), Monday through Friday from 8:30 a.m. to 5:00 p.m. (ET). The Bald Eagle Commemorative Coin Program will be available for sale as scheduled, starting January 15, 2008, at 12:00 noon (ET). You may place orders via our toll-free numbers and through mail order. Information about the Bald Eagle Commemorative Coin product options and household limit information can be found in our press release in our online press room. We expect call volume to be high during this transition period. We apologize in advance for any inconvenience this may cause. Please consider calling during off-peak hours, in the early morning and evening, when call volume is lower. The expedited shipping option will not be available during the service transition period. All products ordered during this period will be shipped within our normal processing time of one to two weeks. |
#3
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Bald Eagle Coins - US MINT - CRY FOUL
On Jan 15, 9:30 am, brucelikescoins
wrote: On Jan 15, 9:29 am, brucelikescoins wrote: US Mint not accepting calls. Catalog Site Down! I smell something fishy!!! Had an operator on the pphone @ 9:03am PST, She said her supervisor hadn't given her permission to start selling yet. Sounds like we have some special people getting served first! Because of a transition in service providers, the United States Mint online catalog is currently unavailable. We expect the online catalog to be back in service within the next couple of days. In the interim, our toll-free customer service number will continue to be available to our customers. To place an order, or to inquire about the status of an order, please call 1-800-USA-MINT (872-6468). Customer Service Representatives will be available to assist you from 8:00 a.m. to 12:00 midnight (ET), seven days a week. Hearing- and speech-impaired customers may place orders and inquiries through TTY at 1-888-321-MINT (6468), Monday through Friday from 8:30 a.m. to 5:00 p.m. (ET). The Bald Eagle Commemorative Coin Program will be available for sale as scheduled, starting January 15, 2008, at 12:00 noon (ET). You may place orders via our toll-free numbers and through mail order. Information about the Bald Eagle Commemorative Coin product options and household limit information can be found in our press release in our online press room. We expect call volume to be high during this transition period. We apologize in advance for any inconvenience this may cause. Please consider calling during off-peak hours, in the early morning and evening, when call volume is lower. The expedited shipping option will not be available during the service transition period. All products ordered during this period will be shipped within our normal processing time of one to two weeks. If I see these at any other web-site ie, Shop@home, HSN or otherwise.. then I say US Mint is corrupt !! |
#4
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Bald Eagle Coins - US MINT - CRY FOUL
You are right. The person at the mint who decided to put the ordering
portion of the website out of commission at the exact time the bald eagles were to go on sale should be fired. As it is, with the apparent refusal of the mint to add additional operators to handle the expected high call volume, I am seriously considering cancelling all of my subscriptions and sending a stern letter of explanation to the director. BOGUS!!! John -- "The world is a dangerous place to live, not because of the people who are evil, but because of the people who don't do anything about it." Albert Einstein "brucelikescoins" wrote in message ... On Jan 15, 9:30 am, brucelikescoins wrote: On Jan 15, 9:29 am, brucelikescoins wrote: US Mint not accepting calls. Catalog Site Down! I smell something fishy!!! Had an operator on the pphone @ 9:03am PST, She said her supervisor hadn't given her permission to start selling yet. Sounds like we have some special people getting served first! Because of a transition in service providers, the United States Mint online catalog is currently unavailable. We expect the online catalog to be back in service within the next couple of days. In the interim, our toll-free customer service number will continue to be available to our customers. To place an order, or to inquire about the status of an order, please call 1-800-USA-MINT (872-6468). Customer Service Representatives will be available to assist you from 8:00 a.m. to 12:00 midnight (ET), seven days a week. Hearing- and speech-impaired customers may place orders and inquiries through TTY at 1-888-321-MINT (6468), Monday through Friday from 8:30 a.m. to 5:00 p.m. (ET). The Bald Eagle Commemorative Coin Program will be available for sale as scheduled, starting January 15, 2008, at 12:00 noon (ET). You may place orders via our toll-free numbers and through mail order. Information about the Bald Eagle Commemorative Coin product options and household limit information can be found in our press release in our online press room. We expect call volume to be high during this transition period. We apologize in advance for any inconvenience this may cause. Please consider calling during off-peak hours, in the early morning and evening, when call volume is lower. The expedited shipping option will not be available during the service transition period. All products ordered during this period will be shipped within our normal processing time of one to two weeks. If I see these at any other web-site ie, Shop@home, HSN or otherwise.. then I say US Mint is corrupt !! |
#5
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Bald Eagle Coins - US MINT - CRY FOUL
Finally got through on the phone. The operator that I spoke with was
unaware that the ordering portion of the website was unavailable. Anyway, placed my order for 3 each of the dollars, and one of each of the halves. Passed on the gold this time. Backordered, of course. 4-6 weeks for arrival. We'll see. Still going to send a letter of complaint. John -- "The world is a dangerous place to live, not because of the people who are evil, but because of the people who don't do anything about it." Albert Einstein "John Ahnen" wrote in message news You are right. The person at the mint who decided to put the ordering portion of the website out of commission at the exact time the bald eagles were to go on sale should be fired. As it is, with the apparent refusal of the mint to add additional operators to handle the expected high call volume, I am seriously considering cancelling all of my subscriptions and sending a stern letter of explanation to the director. BOGUS!!! John -- "The world is a dangerous place to live, not because of the people who are evil, but because of the people who don't do anything about it." Albert Einstein "brucelikescoins" wrote in message ... On Jan 15, 9:30 am, brucelikescoins wrote: On Jan 15, 9:29 am, brucelikescoins wrote: US Mint not accepting calls. Catalog Site Down! I smell something fishy!!! Had an operator on the pphone @ 9:03am PST, She said her supervisor hadn't given her permission to start selling yet. Sounds like we have some special people getting served first! Because of a transition in service providers, the United States Mint online catalog is currently unavailable. We expect the online catalog to be back in service within the next couple of days. In the interim, our toll-free customer service number will continue to be available to our customers. To place an order, or to inquire about the status of an order, please call 1-800-USA-MINT (872-6468). Customer Service Representatives will be available to assist you from 8:00 a.m. to 12:00 midnight (ET), seven days a week. Hearing- and speech-impaired customers may place orders and inquiries through TTY at 1-888-321-MINT (6468), Monday through Friday from 8:30 a.m. to 5:00 p.m. (ET). The Bald Eagle Commemorative Coin Program will be available for sale as scheduled, starting January 15, 2008, at 12:00 noon (ET). You may place orders via our toll-free numbers and through mail order. Information about the Bald Eagle Commemorative Coin product options and household limit information can be found in our press release in our online press room. We expect call volume to be high during this transition period. We apologize in advance for any inconvenience this may cause. Please consider calling during off-peak hours, in the early morning and evening, when call volume is lower. The expedited shipping option will not be available during the service transition period. All products ordered during this period will be shipped within our normal processing time of one to two weeks. If I see these at any other web-site ie, Shop@home, HSN or otherwise.. then I say US Mint is corrupt !! |
#6
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Bald Eagle Coins - US MINT - CRY FOUL
On Tue, 15 Jan 2008 12:52:42 -0500, "John Ahnen"
wrote: You are right. The person at the mint who decided to put the ordering portion of the website out of commission at the exact time the bald eagles were to go on sale should be fired. As it is, with the apparent refusal of the mint to add additional operators to handle the expected high call volume, I am seriously considering cancelling all of my subscriptions and sending a stern letter of explanation to the director. BOGUS!!! It wasn't a wise time to work on their website, that's for sure. After about a dozen calls and a relatively short wait on hold I was able to place my order for the dollar and half proofs. Even those are back-ordered 4-6 weeks already. Not sure about the gold coins? |
#7
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Bald Eagle Coins - US MINT - CRY FOUL
These are pre-issue orders so of course they show up as on backorder. I
can not get through on the phone from California so far. Bruce Jon Purkey wrote: On Tue, 15 Jan 2008 12:52:42 -0500, "John Ahnen" wrote: You are right. The person at the mint who decided to put the ordering portion of the website out of commission at the exact time the bald eagles were to go on sale should be fired. As it is, with the apparent refusal of the mint to add additional operators to handle the expected high call volume, I am seriously considering cancelling all of my subscriptions and sending a stern letter of explanation to the director. BOGUS!!! It wasn't a wise time to work on their website, that's for sure. After about a dozen calls and a relatively short wait on hold I was able to place my order for the dollar and half proofs. Even those are back-ordered 4-6 weeks already. Not sure about the gold coins? |
#8
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Bald Eagle Coins - US MINT - CRY FOUL
On Jan 15, 10:48 am, Bruce Farley wrote:
These are pre-issue orders so of course they show up as on backorder. I can not get through on the phone from California so far. Bruce Jon Purkey wrote: On Tue, 15 Jan 2008 12:52:42 -0500, "John Ahnen" wrote: You are right. The person at the mint who decided to put the ordering portion of the website out of commission at the exact time the bald eagles were to go on sale should be fired. As it is, with the apparent refusal of the mint to add additional operators to handle the expected high call volume, I am seriously considering cancelling all of my subscriptions and sending a stern letter of explanation to the director. BOGUS!!! It wasn't a wise time to work on their website, that's for sure. After about a dozen calls and a relatively short wait on hold I was able to place my order for the dollar and half proofs. Even those are back-ordered 4-6 weeks already. Not sure about the gold coins? Since being denied a chance to order at 9:03 PST.. I have not been able to get through. |
#9
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Bald Eagle Coins - US MINT - CRY FOUL
On Jan 15, 10:59 am, brucelikescoins
wrote: On Jan 15, 10:48 am, Bruce Farley wrote: These are pre-issue orders so of course they show up as on backorder. I can not get through on the phone from California so far. Bruce Jon Purkey wrote: On Tue, 15 Jan 2008 12:52:42 -0500, "John Ahnen" wrote: You are right. The person at the mint who decided to put the ordering portion of the website out of commission at the exact time the bald eagles were to go on sale should be fired. As it is, with the apparent refusal of the mint to add additional operators to handle the expected high call volume, I am seriously considering cancelling all of my subscriptions and sending a stern letter of explanation to the director. BOGUS!!! It wasn't a wise time to work on their website, that's for sure. After about a dozen calls and a relatively short wait on hold I was able to place my order for the dollar and half proofs. Even those are back-ordered 4-6 weeks already. Not sure about the gold coins? Since being denied a chance to order at 9:03 PST.. I have not been able to get through. Well.... After repeated attempts (about 100+) I finally got through, Ordered 1 ea of all the coins (-gold). I still say "Somethings Fishy" but I have my coins !! |
#10
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Bald Eagle Coins - US MINT - CRY FOUL
On Jan 15, 10:59 am, brucelikescoins
wrote: On Jan 15, 10:48 am, Bruce Farley wrote: These are pre-issue orders so of course they show up as on backorder. I can not get through on the phone from California so far. Bruce Jon Purkey wrote: On Tue, 15 Jan 2008 12:52:42 -0500, "John Ahnen" wrote: You are right. The person at the mint who decided to put the ordering portion of the website out of commission at the exact time the bald eagles were to go on sale should be fired. As it is, with the apparent refusal of the mint to add additional operators to handle the expected high call volume, I am seriously considering cancelling all of my subscriptions and sending a stern letter of explanation to the director. BOGUS!!! It wasn't a wise time to work on their website, that's for sure. After about a dozen calls and a relatively short wait on hold I was able to place my order for the dollar and half proofs. Even those are back-ordered 4-6 weeks already. Not sure about the gold coins? Since being denied a chance to order at 9:03 PST.. I have not been able to get through. Well.... After repeated attempts (about 100+) I finally got through, Ordered 1 ea of all the coins (-gold). I still say "Somethings Fishy" but I have my coins !! |
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