Need Helo - Psycho Seller

"Bill Krummel" wrote in message
...

"Honus" wrote in message
. ..

"Craig Harries" wrote in message
...
Recently bought a set of roosevelt dimes on ebay listed as ALL
uncirculated.
Here's the text from the ebay listing:


I'm curious about his feedback rating.

http://cgi.ebay.com/COMPLETE-FILLED-...QQcmdZViewItem


Wow, even the + feedback is telling.
mk

"MJKolodziej" wrote:

Wow, even the + feedback is telling.

When you run that user ID thru toolhaus.org,
the message is clear: Run away screaming.
Don't bid, don't even probe with an Ask-Seller.

Some further random observations:

1. When there is banal listing content (all caps, hawking
item as "investment", etc.), don't necessarily assume it's
a bent seller. Sometimes clueless sellers use monkey-see
monkey-do copies of copy from other clueless sellers.
In this case, of course, it's the tip of the iceberg.

2. When a suspicion arises, do an Ask-Seller.
The answer (or lack thereof), and means of response
delivery, can be quite telling.

3. Looking at some of the -FB comments:
Don't commit Policy violations before, during or after
the dispute. You can switch yourself from victim to
violator. Mentioning the eBay/PayPal dispute in the
comment is such a no-no. It can lead to the FB being
removed.

eBay needs a generous Blocked-Sellers-List for buyers,
with various features and benefits. There are poster
children for this advocacy.

--
Regards, Bob Niland
http://www.access-one.com/rjn email4rjn AT yahoo DOT com
NOT speaking for any employer, client or Internet Service Provider.

On Sun, 13 Jul 2008 11:37:58 -0700 (PDT), rjn
wrote:

eBay needs a generous Blocked-Sellers-List for buyers,
with various features and benefits. There are poster
children for this advocacy.

Instead of a block seller feature, what I'd like to see is a Seller
Note function. Where, as a buyer, you could add a short (20-30
character max) note that would appear by a sellers user ID & feedback
score in the auction description. The note would only be seen by the
person who added it and only for sellers they choose to add a note
for. That way you would not only be reminded about why certain sellers
are bad (such as slow shipper), but you could also add positive notes
for sellers that you have had above average transactions with. And by
not completely blocking a seller, you could still optionally risk
bidding if you really want an item. eBay could even implement the
notes (if they included a score) into the order of search results.

I know you can add notes under favorite sellers, but those notes do
not appear in the descriptions. I do not believe that there is
currently any indication that a seller is on your favorite sllers list
when you do a general search?

Jon Purkey wrote:

Instead of a block seller feature, ...

When I proposed it on amoe 2 years ago, I called it
a Deprecated Sellers List. Here's the Google archive:
http://snipurl.com/2y0z6 [groups_google_com]

The main idea is not "stop me before I bid again",
but "keep this junk out of my search results, including Fav Search".

--
Regards, Bob Niland
http://www.access-one.com/rjn email4rjn AT yahoo DOT com
NOT speaking for any employer, client or Internet Service Provider.

While not excusing the seller's misrepresentation, the photo shows
coins that are obviously circulated.

--
RARE COIN AUCTIONS NO RESERVES www.frankcoins.com
http://myworld.ebay.com/frankcoins Texas Auction License
11259, Board member of Texas Coin Dealers Association,
Member TNA, ANA, PCGS, NGC Full Time SInce 1991

Craig Harries wrote:
Recently bought a set of roosevelt dimes on ebay listed as ALL
uncirculated. Here's the text from the ebay listing:


I will try read this with an objective open mind. Others will simply
salivate at the prospect of browbeating someone. Please ignore them. They
are sick in the head.

HERE IS A COMPLETELY FILLED ROOSEVELT SILVER DIME BOOK. ALL DATES ARE
FILLE IN AND ALL COINS ARE UNCIRCULATED, VERY NICE FIND INDEED. 49
TOTAL ROOSEVELT DIMES HERE AND A WONDERFUL COLLECTION FOR AN
INVESTMENT. SILVER IS A SAFE HAVEN FOR INVESTORS IN AN UNSTABLE
ECONOMY. WILL START AT .99 AND THANK YOU FOR YOUR CONSIDERATION

Here's seller's return Policy from the ebay listing:

Return policyItem must be returned within: 7 Days

Refund will be given as: Money Back

Return policy details: IF YOU FEEL THIS IS NOT AS DESCRIBED HERE I
WILL TAKE BACK


OK. The CAPS would have worried me - a yellow flag perhaps. No real red
flags there. Another yellow flag is his harping on the "good investment"
aspect but, hey, maybe he really believes that.

When received, the set had 8 uncirculated coins and 40 circulated
(those coins were cleaned and polished - nice & shiney). Here's the
email string with the seller so so far - what do you think (entire
exchange below happened inside of 3 hours):

Dear seller,
Received this item today. The set is not uncirculated. In fact, the
only dimes that are uncirculated are the 54S, 55S, 59P, 60D, 61PD,
and 63PD - 8 out of 48. The rest have been cleaned and worked to make
them appear shiney. Please confirm back via email and I will get them
back to you ASAP for a refund.

Dear colorfulcoins,
Here we go again. Thesimple fact is with Ebays new rules I have no
other choice. I do not beleive there cleaned and you obviously are
one of those people who is hoping to get a whole lot more than you
actually paid for. Either way your going to giv me a neg.,,let me ask
you, what do you think you would pay if you bought these at a coin
show. Ill tell you how much, 150 -200. Ive discovered in my time on
Ebay that people sometimes like to "try stuff out and if they didnt
hit a home run. there like, screw the seller, has HAS to take this
back"

"Here we go again..." ? "...sometimes like to "try stuff out"..."

I am a seller on eBay. I have not experienced this phenomenon. I have
almost 2000 feedbacks. I have had minor problems with exactly two buyers.
In both cases when I admitted to them that I was not perfect and did deserve
to take some responsibility there were no problems afterward and I ended up
with a positive feedback from one of them.

Dear colorfulcoins,
I will take back under the follwing conditions: I am not refunding
shipping either way, I get a 10% restocking fee and we agree to a
mutually agreed to commitment so I dont get hit with Ebay and Paypal
fees. OH...ps, I dont need to hear how long you have been collecting
and your whole resume of your coin collecting life like people so
often do here on Ebay. Bottom line is you thought you got a home run
paying a singles price.

He can't know this for a fact. He really should not go there.

Dear seller
You seem to have a rather large ebay chip on your shoulder but that's
not my problem. Bottom line, the set was misrepresented and I know
the difference between uncirculated and circulated. We can do this
the nice way or the ugly way. I prefer the nice way. Here's how the
nice way works: 1. I will send the set back. I will pay for it. 2.
You will refund 100% of my purchase price via PayPal (that's how I
paid). 3. You can file a NPB on ebay to get back your selling fees,
saying I returned the item and you have refunded my payment. I will
agree and ebay will return your selling fees. 4. Do the above, and I
will leave positive ebay feedback. And we both move on. I think
that's pretty fair. Please confirm and we can get this done.

If I were the seller in this situation I would take the offer, run, and
never look back. Then again, if I were the seller my auction would have
stated most of the coins were cleaned.

I had a couple returns recently where the seller pulled that "less eBay
fees" crap. In one case I gently informed the seller that he could get his
fees back by filing a form and that I would be happy to agree with his
claim. Without me asking, the seller refunded the eBay fees to me after I
sent my agreement. This seller that you are dealig with is not a good
seller from this point of view.

Dear colorfulcoins,
First of all I can tell this will be ugly because you wont respond
through Ebay, but rather through my private email. Look I have
already had one psychotic give me 11 negs because he was sure I was
part of the CIA and looking to OUT him from his covert position. Do
you think one more is going to matter after that? Ive already blocked
you and im just no longer going to let people like you screw me...no
more. Enough I know so manys sellers who have left Ebay becuase of
people like you. I have a chip against people like you always looking
to only pay half of the worth of something and when they dont get it
they scream like a stuck hog...just like you. Lemme guess, your in
your fifties plus right? Your all alike. You have my terms, if you
dont like them file a complaint with Ebay, tell me how many years you
have been collecting, which I know you will do, and then feel like in
your own "little" way your FIRING me when you give me a neg. Simple
fact is some people get a vicarious thrill out of leaving negs, it
makes them feel superior in a life they otherwise dont like. I can
already tell your very arrogant. I ALSO WILL NOT RESPOND TO ANY OTHER
EMAILS NOT SENT THROUGH EBAY.

Someone who holds such contempt for people in general probably should see to
it that he does not have to deal with them.

Dear colorfulcoins,
Oh and heres what else you will do. You will pop superior coin and
fill it with junk and say thats what you got. Its happened to me
before on Ebay, not this time. I am sick and tired of dishonest
buyers screwing me over and not being able to do a thing about it. I
sold a Barber quarter page and the guy popped out the most valuable
coin and stuck a slug in and thats what he said he got. Forget it, Im
on to you people.
Nice, huh? So I've opened a PayPal dispute and immediately moved it
to a claim where PayPal interceedes and makes a determination.
There's no way I'm going to be able to work with this seller directly
given the above. This is my first experience with using the PayPal
claim process (item significantly different than advertised). Ever
been down this road and how did it end up?

I have filed such a dispute twice.

In the first case the seller refused to honor his return policy, fought me
tooth and nail, and hurled insults at me. He even documented said insults
directly in the Paypal case. Even though one total nutjob poster in this NG
saw me as being in the wrong, PayPal sided with me and I got my money back.

In the second case I bought a copy of Windows Vista. The price was awesome.
The seller had recently changed his ID and was selling a lot of copies but
had already received positive feedback from another buyer of Vista. After
two weeks my copy had not arrived and I asked the seller for a status.
After three weeks and another attempt at contacting the buyer I filed a
case. PayPal sided with me but, alas, sent me an apology saying they could
not retrieve funds from the seller. His feedback had gone from +30
something to -2 in between the time I made my purchase and filed the claim.

All was not lost, however. I had used my credit card and the charge was
instantly reversed.

Moral of my story - PayPal misleads their customers and tries to shoo buyers
away from credit cards in any way they can - stopping just short of breaking
the law to do so. Whenever I have to pay with PayPal I always, ALWAYS, move
whatever balance I have into my checking account and use a credit card to
make the payment. It protects me MUCH more than PayPal ever will, despite
what the lies that PayPal puts into my web browser when I change my funding
source to a credit card.

If you used a credit card - no worries. If you did not you better hope
PayPal has their grubby hands in the seller's bank account.

--
"Line up alphabetically by height" - Bill Peterson, Florida State Head
Football Coach

MJKolodziej wrote:
There's no way I'm
going to be able to work with this seller directly given the above.
This is
my first experience with using the PayPal claim process (item
significantly
different than advertised). Ever been down this road and how did it
end up?

Years ago I tried to get my money back though Paypal, still waiting.
That was with the item never sent.
mk

I almost had this happen to me - but I used a credit card. PayPal was not
about to give me a dime back but the credit card did. Never use your PayPal
balance to pay for something with PayPal. Only use a credit card.
--
"Line up alphabetically by height" - Bill Peterson, Florida State Head
Football Coach

Moral of my story - PayPal misleads their customers and tries to shoo
buyers
away from credit cards in any way they can - stopping just short of
breaking the law to do so. Whenever I have to pay with PayPal I always,
ALWAYS, move whatever balance I have into my checking account and use a
credit card to make the payment. It protects me MUCH more than PayPal
ever will, despite what the lies that PayPal puts into my web browser when
I change my funding source to a credit card.

If you used a credit card - no worries. If you did not you better hope
PayPal has their grubby hands in the seller's bank account.

and you better hope that account has money in it.
mk


--
"Line up alphabetically by height" - Bill Peterson, Florida State Head
Football Coach

On Jul 14, 9:16*pm, "PC" wrote:


I had a couple returns recently where the seller pulled that "less eBay
fees" crap. *In one case I gently informed the seller that he could get his
fees back by filing a form and that I would be happy to agree with his
claim. *Without me asking, the seller refunded the eBay fees to me after I
sent my agreement. *This seller that you are dealig with is not a good
seller from this point of view.

We have always given full refunds in the perhaps 2 or 3 cases out of
7500 or so
ebay sales where someone has been displeased. I don't know why so
many major
sellers continue to mention "less ebay and Paypal fees" when the ebay
Final Value Fees
and Paypal fees are 100% refunded to the seller. Not sure if the
initial listing fees are refundable,
but that would be petty to make an unhappy customer pay for that,
since they have already
been inconvenienced.

--
RARE COIN AUCTIONS NO RESERVES www.frankcoins.com
http://myworld.ebay.com/frankcoins Texas Auction License
11259, Board member of Texas Coin Dealers Association,
Member TNA, ANA, PCGS, NGC Full Time SInce 1991