Rowe ami starlight error exists

I turned on my jukebox and it says error exists in service mode. I initialized CDs to see if that could be problem but no. On the regular mode a 0 is on the screen and it won't play any music. Can someone please give me advice.

Thank you
Monica

On Sunday, September 18, 2016 at 3:15:40 PM UTC-3, wrote:
I turned on my jukebox and it says error exists in service mode. I initialized CDs to see if that could be problem but no. On the regular mode a 0 is on the screen and it won't play any music. Can someone please give me advice.

Thank you
Monica

I remember you can check with some commands about the actual error in service mode.

If everything fails, you can always open the CPU, remove the lithium battery, put a new one, and start from scratch. Some times a clean memory helps a Rowe to start fresh.

regards
Damian

On 10/15/2016 9:10 AM, Damian Parrino wrote:
On Sunday, September 18, 2016 at 3:15:40 PM UTC-3, wrote:
I turned on my jukebox and it says error exists in service mode. I initialized CDs to see if that could be problem but no. On the regular mode a 0 is on the screen and it won't play any music. Can someone please give me advice.

Thank you
Monica

I remember you can check with some commands about the actual error in service mode.

If everything fails, you can always open the CPU, remove the lithium battery, put a new one, and start from scratch. Some times a clean memory helps a Rowe to start fresh.

regards
Damian


To get to the error code message set the machine in Service mode, then
when it is ready press 8, then 0 and the Popular to see what the error
message is. If you have recently replaced the battery then instead of 0
press 1 and Clear the errors and try again.

You go back service levels by holding Reset and tapping Popular.

The "0" on start up in run mode means you have no credit. You can set
the machine to free play by going into Service mode, press 5 (Pricing),
then 5 again. Should show something like "Free Play Off" - Hold Reset
and tap 9 and message should change to "On" from "Off". Now press
Popular to enter that change and turn off Service and restart the
machine. Should now show "Free" on the display, assuming everything else
is good that is.

John :-#)#

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