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eBay Rant
What to do...
I sold a set of Kennedy's on eBay a few weeks ago. It took the winner a couple of weeks to pay up. Not unreasonable as he did send an e-mail saying there would be a delay. The Money order arrived last Monday so I sent the coins off . Saturday I get the coins back with a note on a torn scrap of paper saying "I would like a refund for my Purchase Than you" No explanation or reason why. And no reply to my e-mails. http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MESSO:IT Here is a link to the auction. Item number 3903376738 I say I will issue a refund if not happy but it would be nice to know the reason. Besides which I gave him free shipping and insurance because I sold the set for more than I was expecting. Does anyone know if I can recover my eBay fees? Bad thoughts are going through my mind like did he buy the set to swap out some coins for his collection. I did not pay much attention to the set as Half dollars are not really my thing and I got the set in an estate sale along with some very nice Nickels. Thanks for letting me Rant... -- Richard eBay: Nohope587 WINS#366 www.mycoins.us |
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#2
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Nohope587 wrote:
No explanation or reason why. And no reply to my e-mails. http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MESSO:IT Here is a link to the auction. Item number 3903376738 I say I will issue a refund if not happy but it would be nice to know the reason. Nice, but not necessary. Your own terms state "If for any reason". Besides which I gave him free shipping and insurance because I sold the set for more than I was expecting. Does anyone know if I can recover my eBay fees? Sure. Go through the NPB/FVF procedure, but choose the option that says something like "buyer and seller mutually agreed to cancel transaction" or words to that effect. You get your final value fees back (but not your listing fees); he doesn't get any black marks on his account. Link: http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?CreditRequest Bad thoughts are going through my mind like did he buy the set to swap out some coins for his collection. Don't think bad thoughts. "Remember this is supposed to be fun." -- Bob |
#3
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Thanks Bob
Especially for the link. And yes eBay normally is fun for me and one mishap in over 200 transactions is not a bad average. I have refunded the payment and included a stamped self address envelope asking for a reason. There may be a very good reason for the return such as a problem with the coins. If so I would like to mention it if I re-list the item. Richard "Bob Flaminio" wrote in message ... Nohope587 wrote: No explanation or reason why. And no reply to my e-mails. http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MESSO:IT Here is a link to the auction. Item number 3903376738 I say I will issue a refund if not happy but it would be nice to know the reason. Nice, but not necessary. Your own terms state "If for any reason". Besides which I gave him free shipping and insurance because I sold the set for more than I was expecting. Does anyone know if I can recover my eBay fees? Sure. Go through the NPB/FVF procedure, but choose the option that says something like "buyer and seller mutually agreed to cancel transaction" or words to that effect. You get your final value fees back (but not your listing fees); he doesn't get any black marks on his account. Link: http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?CreditRequest Bad thoughts are going through my mind like did he buy the set to swap out some coins for his collection. Don't think bad thoughts. "Remember this is supposed to be fun." -- Bob |
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On Mon, 12 Apr 2004 16:44:42 -0700, "Bob Flaminio" wrote:
Sure. Go through the NPB/FVF procedure, but choose the option that says something like "buyer and seller mutually agreed to cancel transaction" or words to that effect. You get your final value fees back (but not your listing fees); he doesn't get any black marks on his account. Link: http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?CreditRequest Actually, there is a specific reason to choose, buyer returned item. -- K6AZ WEB PAGES http://www.k6az.com/web_pages.htm |
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"Nohope587" wrote in message ... What to do... I sold a set of Kennedy's on eBay a few weeks ago. It took the winner a couple of weeks to pay up. Not unreasonable as he did send an e-mail saying there would be a delay. The Money order arrived last Monday so I sent the coins off . Saturday I get the coins back with a note on a torn scrap of paper saying "I would like a refund for my Purchase Than you" No explanation or reason why. And no reply to my e-mails. http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MESSO:IT Here is a link to the auction. Item number 3903376738 I say I will issue a refund if not happy but it would be nice to know the reason. Besides which I gave him free shipping and insurance because I sold the set for more than I was expecting. Does anyone know if I can recover my eBay fees? Bad thoughts are going through my mind like did he buy the set to swap out some coins for his collection. I did not pay much attention to the set as Half dollars are not really my thing and I got the set in an estate sale along with some very nice Nickels. Thanks for letting me Rant... -- Richard I have had 3 returns on eBay auctions over the last 4 or 5 years and one return on the old Collector's Universe auctions, and that was on a deal made after the auction was over, with a non-bidder. Of the four returns, I got a reason from the CU post-auction ( and I understood) and on one of the eBay deals ( the winner claimed the MS quarter was AU, because he defined die polish marks as hairlines from a cleaning). In the other two eBay returns, I offered to reimburse all sh&i if the unsatisfied winner would help me provide a better auction description by providing the reason for the return. Neither offer was accepted and I reimbursed the purchase price only. Like you, I want a reason, but do not demand one. I want a reason only to see where I erred in describing the coin, if I did error. Bob has already pointed you in the direction for getting your fvfs credited. I have never sold an album of coins before. I have sold rolls of bu coins and I state no returns for those type of items, and bullion coins (krugerands and 90% silver). I have always thought that some buyer could cherrypick a BU roll, replacing with marginal coins, then ask for a return. Bullion is a no return item because of the fluctuating price of silver & gold. Were I to sell an album of coins, after reading of your experience, I guess I would still offer a return privilege, but I would take several pictures to help me avoid having the album cherrypicked. You should be able to look over the Kennedys quickly and see if anything looks too unusual. Quickly check and see if the dates are correct for the holes (1970-D, 1964, etc). Otherwise, get on with business as usual. If you sell enough, I am fairly sure you will have other instances when a product is returned without explanation. Bill |
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K6AZ wrote:
Sure. Go through the NPB/FVF procedure, but choose the option that says something like "buyer and seller mutually agreed to cancel transaction" or words to that effect. You get your final value fees back (but not your listing fees); he doesn't get any black marks on his account. Link: http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?CreditRequest Actually, there is a specific reason to choose, buyer returned item. Even better -- do what Eric said. I presume that also does not put any marks on the buyer's account. Oh, and it should also be said: positive feedback for the buyer. He did everything right, and deserves it. You may want to wait until he leaves you feedback first, but that's a whole 'nother can o' worms. -- Bob |
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On Mon, 12 Apr 2004 17:33:45 -0700, "Bob Flaminio" wrote:
Even better -- do what Eric said. I presume that also does not put any marks on the buyer's account. You presume right. The only FVF request that will cause a bidder to get a warning is not paying. -- K6AZ WEB PAGES http://www.k6az.com/web_pages.htm |
#8
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Bill Krummel wrote:
SNIP Bullion is a no return item because of the fluctuating price of silver & gold. Were I to sell an album of coins, after reading of your experience, I guess I would still offer a return privilege, but I would take several pictures to help me avoid having the album cherrypicked. Bill Bill..... You could always carve your name in each coin to make sure that you got the right ones back if they did return them :-) Wheeler (hoping he sees the little smile face) |
#9
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Carving the full name on the coin reduces the value of the coin.
I used only my initials. LOL -- Yousri Ahmad ANA # R-210745 World Mints: http://yousri.home.comcast.net "Wheeler" wrote in message ... Bill Krummel wrote: SNIP Bullion is a no return item because of the fluctuating price of silver & gold. Were I to sell an album of coins, after reading of your experience, I guess I would still offer a return privilege, but I would take several pictures to help me avoid having the album cherrypicked. Bill Bill..... You could always carve your name in each coin to make sure that you got the right ones back if they did return them :-) Wheeler (hoping he sees the little smile face) |
#10
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Subject: eBay Rant
From: "Yousri Ahmad" Date: 4/12/2004 11:23 PM Central Daylight Time Message-id: 9XJec.27183$rg5.45046@attbi_s52 Carving the full name on the coin reduces the value of the coin. I used only my initials. LOL which side do you recomend? The obverse or the reverse? Instead of carving the initials maybe you can get a punch made.. Shades of Chop Dollars |
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