Anyone having problems w\ Donruss, Playoff, Score.............

Greetings fellow collectors:

I am currently doing battle with Donruss Playoff LLP over a redemption
card that they failed to deliver on, and I could use some help. Is
there anyone who never received the card that they were supposed to
after sending in a redemption to donruss? What company, in your
opinion uses the most redemption cards in their products?

Let me give you a little background inffo: I am not a broad collector,
meaning I only collect cards from a very limited group of people; 6.
My problem with donruss involves a round numbers dual autograph
redemption from 2000 of chad pennington\ plaxico burress. It took
donruss almost 2 years to make the decision that they could not
produce this card because one of the players failed to fullfill his
obligation. In their offer to fullfill with something else included
some boxes of cards from previous years, and a list of single cards
that were redemptions from the past that no one wanted. I felt that
their list should have at least included some cards with the players
from the redemption certificate, but it did not, so I told them I did
not want their crap.

They claim that they use very little redemption cards, and that they
always fulfill everyone that they use. Any feedback is greatly
appericated.

Thanks,
Van