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#11
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Ebay follow up
"barefoot" wrote in message oups.com... ...........and the people have spoken...http://xrl.us/7r3o MrB why, because my customer got $3 grand for a poster that she wouldn't have sold for $500 without it? that doesn't make sense... your link doesn't make sense either...bunch of people who say "i wouldn't buy unless it's steiner or psa dna'd?" what are you trying to say??? i do see the couple of posts where people send in stuff and it doesn't pass even though they got it themselves. but that's going to happen, i guess...that's what most of the link you sent, was for. m Let me put it in simple terms for the simplton. PSA can not definatively 100% prove the authenticity of an autograph. Fact. Furthermore, the conflict of interest that exists merely by the fact that many of these so called experts are also dealers is ludicrous. Therefore, the fact they have set themselves up as a supposed benchmark for authenticity is concerning to say the least. |
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#12
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Ebay follow up
With the buyers, feedback is very important. After all, that's what we look at when we want to buy something, right? As sellers we're subjected to the scrutiny of our buyers whether it's true or not. They can say whatever they want. Sellers in general HATE the new feedback system! Why? Because buyers get to grade us on everything to do with the sale. Regardless of whether it's in our power or not. For instance, shipping and handling charges and shipping time. I charge a very low amount for handling on my auctions. It does not even come close to time or fees involved. Considering the foundation that eBay was built on. The buyer is buying something at a bargain so they pay shipping costs. Well, that involves a LOT more than the cost of the postage. Anyway, the lowest score on my feedback is shipping and handling costs. I am up front and honest about my handling on my listings, and anyone can see, for instance that a postcard would cost . 41 cents to send, but I charge $1.00. You don't just stick it in the envelope, address it, lick it shut, and send it off. There is a lot of care and expense involved in making sure the package gets to the buyer securely. Pardon posting underneath; felt I could answer this way. I guess that's true about you're kind of at the mercy of buyers on feedback. I HAVE seen some people be totally unreasonaable posting bad feedback for really no good reason. A neighbor upset one purchase of curtains didn't contain the description the seller had hand basted the seam that came undone. Instead of asking for a refund or whatever; the result was negative feedback. Another person emailed me asking once if they should leave bad feedback for someone because they hadn't had the item after like three days. I said to give them at least a good week even with priority (after payment, then packing and shipping the following day etc it can take at least that long). People are impatient. However, there still is no good excuse for keeping retaliatory feedback on Ebay. Most often, those cases are clear cut. If I might, I don't want to rehash what I said a million times before, but if you are taking a hit on feedback because of shipping, you need to fix that. Here's how I feel it should be run (my opinion only). People should list the items on Ebay at a starting bid they can afford the lose (the lowest they should go), or set a reserve. In addition, the shipping should be actual shipping and no more than a set amount allowed for "handling". All of it should be standardized as if you took it to the post office. This would solve half the problems right there. Lastly, sellers out to be up front with their descriptions (new is used a lot when they mean "like new" and stuff like that). Honesty and the more information the better. On the buyer end, they should add up all the costs before bidding. They should read auctions thoroughly before bidding (I am guilty of not doing this all the time) and they should be patient and reasonable if problems arise with broken items etc. On Ebays end, they should standardize the shipping like half.com does. They should be more proactive with their customer service and a bit more personal. They should not allow masking of auctions or ID's if the outcome is more harmful than good... Yes, there are sellers out there that jack up the shipping to cover way more than their costs. But, obviously people are buying from them or they wouldn't do it. Just don't buy from them! Do you go into a store and say, what is the price of this without shipping and handling? Do you think the items you buy from a store don't have that cost attached somewhere down the line? A person makes the choice to buy something from someone when you know before hand that it's going to be high, and then complains about it? My posts by the way did not talk about shipping. Not these past ones anyway. So I don't know why you are questioning me on this... eBay does have a very strict policy on shill bidding. I've known quite a few sellers who have been busted. Either by having their spouses from another computer bid, or they themselves having another user name on another computer bidding. eBay takes it VERY seriously, and I believe them if they've told you they've checked it out and it's clean. As mentioned previously, they have ways. MOVE ON! Well, I will most definitely move on, but if I see another incident of this from the same guy (still watching auctions I am interested in and I get more info to prove my case, you bet your arise I am turning them in; sorry, I just know I am dead on with this one). I don't just arbitrarily pick out one guy and ONE auction. I checked it out a LOT and no matter how it flies, it's not right. Good Lord, there are so many other ways to buy things in this world, why spend your time in a place that makes you miserable? It doesn't make me miserable to know I could be actually hurting someone bad and helping some people. I don't know why in the world you people on here are so inactive. All followers here and no leaders. All take it up the ass people.... and all getting perturbed at people who try to help. I just don't get it. No offense, but instead of worrying about me trying to take out a minor criminal, why are you sticking UP for them? It seems like that when you are trying to stop me from something that has no affect on you at all. After all, you can put my posts on killfile if you don't like it and nothing I am doing hurts you (unless of course you are shill bidding or doing something to take advantage of the general buying population). As a matter of fact, maybe I could help rid ebay of one piece of scum who might have ripped you off. So why get ****ed at my posts? Seems like you are ... if I am wrong, I apologize, but if I want to warn people of potential misdoers to save them a few headaches, I don't see the harm. You can take the advice or leave it? I could, quite frankly, go on and on about the injustices and the grief sellers and buyers, go through on eBay. And, believe me, there is a lot! The bottom line is, is that I can still work and shop in my jammies, not pay overhead, have a pretty flexible schedule, and be home for my family. And, if I don't like it, I can go somewhere else......... Well you SHOULD bring up bad buyers and sellers here. Non paying people, all that. You COULD help someone. Even if one person, wouldn't it be worth it? Why are you not? Why are people afraid? Are you someone who'd witness a crime on the street and be too afraid to speak? Were you the kid in school who watched someone being picked on and looked away? Watched someone kick and animal and say nothing? It appears to me you think I am saying all sellers are bad and took offense to it because you are a seller. I have no problem with sellers who are honest. I've actually come on here before and given recommendations of people who've been outstanding and still if someone emails me with "do you know anyone who..." if I remember and know, I will certainly recommend. I believe it's a two way street here. Out the scammers and pump up the good. In a perfect world, good win out and business will boom by word of mouth. Too bad it's not a perfect world... because nobody likes to out evil; instead, they take it and do nothing. Sad. ~Renee'~ On Oct 26, 11:25 am, "Auto Cop" wrote: Sue, Many of the issues you raised (fraudulent sellers, retaliatory FB, etc.) are simply not problems that can be fixed with a "magic bullet". There are too many gray areas here. For example, what may be retaliatory one person you may be just a seller or buyer's way of expressing that the transaction wasn't acceptable for them either. How in the world is eBay supposed to filter through each and every supposed example of retaliatory FB and arbitrate that. That just be ridiculously time consuming and cost prohibitive and therefore unrealistic. No one ever thinks negative feedback is justified when they receive it. I can tell you for a fact that eBay execs have told a group of their biggest sellers straight up that they believe all sellers are replaceable; buyers are not. From the top down at eBay, they operate under this theory. Now, that may not mean that eBay can/will eliminate every fraudster, address every whim or satisfy every buyer by any means. But it does mean that in its overall policy, eBay would rather err on the side of buyers. Regarding the new star feedback system, you're incorrect that it's not any different than the old system. eBay is using it (and will be using it even more dramatically in the future) to suspend and/or restrict sellers with low star ratings. You mentioned search... eBay just instituted a new search that severely penalizes sellers who don't specify a S/H amount by putting their items at the bottom of search. Additionally, they will soon be implementing a policy that will put sellers with low FB and star ratings lower in search. These are pro-buyer policies. Regarding the "consumer groups", again, it's incorrect to say they're mostly made up of sellers. How do I know? Because these consumer groups are called Voices and I'm a member. Voices is evenly split between buyers and sellers and the sellers are segmented into all different sized sellers. My particular group that was flown out to San Jose consisted of 5 buyers and 4 sellers (one other seller had to back out at the last minute due to a family emergency). Out of the four sellers, one was a "big" seller (relatively speaking) one was a "medium" seller and two were small hobby sellers who also were buyers. The vast majority of the issues raised were "buyer" issues and most of the seller issues were site "tweeks". In other words, they weren't issues of money. Additionally, Voices is an ongoing program that includes many weekly conference calls, emails, a chat board, etc. Who do you think has the most time to participate in these things? I'll give you a hint... it's not sellers; especially not large ones. Most of the input on these things comes from buyers not sellers. As a member, I know what policies are coming down the pike months before they happen. For quite some time now, the focus has been on getting the fraudulent sellers and poorer performing sellers off the site. Almost every recent new policy and almost every upcoming one is targeted to that goal. BTW, this is costing eBay A LOT. Listings are dropping for the first time ever and much of it is due to the fact that so many sellers are being kicked off, suspended and restricted. They're actually having to look at fee cuts to get the existing sellers to list more to make up for it. Again, eBay just kicked off Bargainland... their biggest seller. Again, these things are happening without fanfare. Just because you are not reading them in the New York Times doesn't mean they aren't occuring. This brings me to your next point... you want eBay to tell you what action they take against a particular seller. Well, unfortunately they can't do that. There are legal privacy issues that eBay must abide by... they have no choice. Next, the shilling software. The shilling software operates even when there are no specific complaints. Many sellers are kicked off for shilling without ever having a single complaint filed against them. Some are kicked off improperly and have to fight through eBay red tape for weeks to be reinstated. Again, eBay errs on the side of buyers here. Regarding masking, I know you don't like it and you feel it makes it easier to shill. To an extent, I actually share your concern. However, thousands of eBayers were being ripped off by fake 2nd second chance offers on high priced items. Many of these people lost thousands of dollars. I think you'd agree that something had to be done to protect these people. Possible solutions were kicked around for nearly two years before ebay implemented masking. No one, including eBay themselves, was thrilled with the solution but it seemed to be the best one. It continues to be tweeked. Regarding Todd, he wasn't kicked off... he was chased off. eBay's stupid PSA/DNA quick opinion policy was the culprit. The worthless quick opinions found several of his items were not authentic and he was briefly suspended. He knew they were authentic and sent them in for full opinions... all of them passed. It cost him so much grief (and money), he moved his entire business off of eBay. He had a positive FB rating of 99.5% and tens-of-thousands of satisfied customers, so if you think he was one of the problem sellers, we'll have to agree to disagree. Again, as with any big business there is much to criticize about eBay. That criticism should be accurate and factual, though. Stating that eBay favors sellers over buyers may have been accurate at one time, but it definitely isn't now and hasn't been for awhile. -A |
#13
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Ebay follow up
No poster is worth 3k; she got rich off of someone else's misery. (if
they aren't miserable now, when they try to recoup their funds or tell people how much they paid and get laughed at, they'll certainly feel it then) On Sun, 28 Oct 2007 11:41:33 -0700, barefoot wrote: ...........and the people have spoken...http://xrl.us/7r3o MrB why, because my customer got $3 grand for a poster that she wouldn't have sold for $500 without it? that doesn't make sense... your link doesn't make sense either...bunch of people who say "i wouldn't buy unless it's steiner or psa dna'd?" what are you trying to say??? i do see the couple of posts where people send in stuff and it doesn't pass even though they got it themselves. but that's going to happen, i guess...that's what most of the link you sent, was for. m |
#14
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Ebay follow up
psa dna gets bad grades from the better business bureau because people have been buying autographs for 20 years thinking the stuff is real, and it was deemed not authentic. so that person, instead of complaining to the source, complains to the bbb...and you don't have to be a member of the bbb anymore anyway... Mike, seriously. You apparently don't know what you are talking about. Have you ever submitted anything to the BBB? They don't give you a bad rating unless some evidence is proven it! I submitted a BBB complaint before on Shell Oil Company and learned about that and the attorney general's office too. They actually investigated the matter with actual people calling the agency, talking to me, talking to the next company I brought my car to; to make sure I was not lying! Good grief Mike, know that you can't have complaints just thrown on your record unless you have some evidence. In my case it was pretty simple. A worker stole a part out of my car. The guy told me, which I had the guy sign (stupid guy with no brains in his head) a page saying that's what was wrong with my car. (they said my car needed new whatever and they couldn't fix it for a long time as they were busy and it was some astronomical sum). I knew they were lying and because my husband was gone (military duty) overseas, they thought I was a brainless idiot. I had no other car (except the old Benz which was a 1969 in need of some carbs at the time) and I was scared to drive it. I had no family there and we were new to the area, so nobody I knew their phone to call and I had two small kids. They smelled bait. Well I did have a credit card and my charm.... so I called another company to come tow it (Ironically, shell reimbursed me for that because I had their auto club), and towed to a shop who doesn't work on "regular" cars (I had to cry and use the kids to convince them) and had them look at it. The mechanic from Shell had STOLEN the prom (think that's what it's called and after a call from someone either BBB, state AG or Shell HQ) out of my car. Then the guy tried to tell me it was all this other stuff wrong (to bilk me out of money). Well, I took the paper, faxed it to the headquarters, BBB and AG's office with my story and the phone number of the other mechanic and the guy lied and said I drove the car with the part missing. Only thing is, apparently this part that was missing you CAN'T drive at all if it's not in. That's what this other guy told me (they worked on race cars). I ended up getting my part back, money for a rental and extra cash (basically just enough to cover my tow again and a my taxi). I was so ****ed at the owner; as he was rude and his guy ignored my car while even helping pump bicycle tires etc and working on his friend's car before looking at my car). And here I am sitting with two small kids in the heat for like 3-4 hours waiting for him to even have a look (in case it was something he could do on the spot quickly). I wanted the guy to admit what he did (the other mechanic from the other shop called the shell guy and told him he was was cooperating with the corporate and BBB/Attorney general) and he wouldn't do it or apologize. I did learn other complaints from there had been on the books. Oh, I may still have the letters. I should look for them. I do remember getting physical mail. So if PSA/DNA got ratted on, they'd KNOW about it. But to this day I've boycotted shell stations and tell people don't go to that specific gas station if the same guy runs it! I think the guy might have been fired but I don't know. You can probably go check... lol as you live in Tucson right? This could change now as this was quite a while ago, but I doubt it. Bureaucracy's usually take forever to change. look, i'm not entirely happy that it comes to having to take things to psa or gai or jsa (who, by the way, has almost no authority and has lost a lot of his business that he used to have with psa and if you look the three of them up on ebay- just punch in psa dna or james spence without putting in anything else- you'll usually see that jsa has the stuff that sells for less money or has no bids at all)...but the bottom line is, and i hate to say it...your word, my word anyone's word, doesn't matter. it's not worth it anymore...no one takes our word anymore...except the small minority of people who are our friends or regular associates....but times are so bad in the autograph world that at least SOMETHING helps people to sell their product other than just "i got this myself." sadly, a lot of people say they got something themselves for the simple fact that they think this will change an authenticator's mind. they didn't get it themselves, they just want it to pass. what can you do? NOTHING helps sell an item more than honesty and an ok to decent deal. As for graphs, they can EDUCATE themselves the best they can. NOBODY needs an authenticator when what they want they can do for free themselves or in a group of friends who they trust will help and guide them free. and there's all sorts of wild rumors about steiner, autographworld, psa dna etc...that are just rumors (they could be true) but the fact of the matter is, a lot of those "complaints" that you just showed are in the vein of," i heard that they do this...or this..." not a bunch of "it happened to me" type stories...and until you really STOP listening to third party gibberish and STOP trying to pass that on as an authentic story and only listen to the "it happened to me" stories (in this type of instance, not in general) then you really don't know the story... I never heard anything about Autographworld. When I buy, it's pretty much from them so do tell. And I am sorry, but the "it happened to me stories" are what you SHOULD be listening to. That's where the truth lies. You would rather buy from someone whose been a forger say because PSA authenticated it instead of listening to someone who bought from them and knew their graph was fake and had proof? Get real. so the people haven't spoken, they passed along "i heard this..." stories...that's is neither fact or opinion. sorry. m I want to know why you think "I heard this" stories are bad. If someone tells you direct and you have not heard it 15 times down the line, I see nothing wrong in sharing a story. My friend Rob tells his Ebay problems sometimes (he's a seller and a buyer) and I know he's not a liar and I am not. So if I can help someone else by sharing it, I will. I won't however, pass on a story say from Rob who heard it from Dave who... there's a line drawn for me and it's one person from me and that's it. Or myself. I however, would also not pass on a story from one person removed from me if it was someone I didn't trust though. If I did, I would certainly paraphrase it first and probably only use it to make a point about something else etc. Not as a statement of truth. So it boils down to this; you don't have to listen to the stories. We also don't have to listen to yours. |
#15
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Ebay follow up
I agree Mike as you can easily educate (which on some I know you have
done so) yourself on certain sigs, contact the celeb or their rep and ask them direct and on those you can't, surround yourself with trusted friends who have nice in person exemplars to compare (as well as look for licensed material like on the signature database) etc. Heck, I am about to ad Pamela Sue Martin if I ever update and Shania Twain (2nd example). Though not perfect either, used in conjunction with known examples (and heck you can even visit their websites as many have sites and use their sigs there). I have a couple hundred to add to that database. They'll be artists and costume designers and such from actual works of art. There's many places to get help free. I appreciate PSA's service though. Some people want to pay and that's ok. If it makes them feel better whatever. However, the prices for authentication are too high and basically, in a sale, most of the items they authenticat are not THOUSANDS of dollars. If you have items that are THAT expensive, you need to go to a world renown place with no problems associated with it. As for items worth a couple hundred bucks or less, why the heck pay 75.00 for something that most likely retails for only a couple hundred but in reality is only worth maybe a hundred? Retail and sellable on the auction or internet circuit is totally different... On Sun, 28 Oct 2007 22:08:07 GMT, "Gummby3" wrote: I've said it before, but I still don't like the idea of paying someone for an opinion that has a high probability of being erroneous. If PSA, Steiner, the bum on the corner, whatever claims to be an expert in authentication, then they should give a guarantee. No, not that worthless COA. I'm talking about a guarantee of their work. The BS I read on the Ebay link about "I'd rather PSA to say it's not real" doesn't float. IF PSA can NOT 100% guarantee that the autograph is real or not, then they should refund the money that the customer paid, minus s/h fees. This is especially true if the customer knows for a fact that it's legit. Any other legit company of any honesty will not take the customer's money if they can't do the work properly. If a house painter does a house, but only partially, then they should not be expected to be paid. If a grounds keeper mows only half a yard, they don't get paid for the work. Why should PSA expect to get paid for a wishy washy "It might or might not be real" version of an "authentication"? Will PSA refund the customer's money if one of their peer companies proves that the autograph that they denounced turns out to be legit simply because PSA did not know for sure? Don't take this as a "bashing" to you. I am a concerned collector that simply wants to know the facts. This is what any concerned potential client of ANY company will, and do, ask beforehand. |
#16
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Ebay follow up
uhh sue...well, YOU can't get daniel radcliffe...if you did, it would
be like the fake orlando bloom on your website... and as far as i know, mr. b...i don't think that ANY of the psa people are allowed to sell their own wares...and i'm pretty sure it's definitive and in their contracts that they can not...or else they'd make a lot more money than they do...but i know that i've personally discussed that with a few of them and they call up the conflict of interest thing and that they can not sell, nor can they even sell their old collections...so i don't think that is valid in any way... any poster is worth 3 grand...a real godfather should be worth 3 grand...but there are NONE...no one went to brando with a poster that has some other on it already and got marlon brando on it as well. but there's a lot of $9.99. posters (or $19.99)..which is a joke... are you gonna tell me that my lord of the rings posters (with over 50 autographs on them) aren't worth over $3 grand?? i wouldn't take less than 5 for them (i have one of each movie)...they are generally considered the most completed posters in the world (i'm sure there's some studio people that may have more people on theirs, but no one knows they are in existance)... how about a doors signed poster? are you sure there are NO POSTERS worth 3 grand...and no, i don't believe that the customer will ever be disappointed. you sure that some star wars posters aren't worth that? i know that the harry potter kids are kids and they will be signing for a while...but OTHER COLLECTORS WHO WATCHED ME GET THE AUTOGRAPHS offered me $250 a pop for daniel radcliffe on photos. just like the day we all got brando on the set of don juan de marco, when the bidding BETWEEN COLLECTORS got over $800 for a signed index card because one guy said he was selling his...just days later... so, to be honest..NO ONE KNOWS THE TRUE VALUE OF OUR AUTOGRAPHS, not until someone is willing to buy them... mike |
#17
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Ebay follow up
oh...and for gummby...
i can't answer why psa dna won't give a definitive answer about whether something is good or not. i am still of the opinion that if they can't authenticate something, they shouldn't take your money. like i stated before, i started writing an article about authentication but psa dna was the only company that would answer my questions and autograph collector magazine (now just called autograph) didn't want to have it look like a slick ad for psa dna, so it didn't run. but i am pretty aware of the means to authenticating something that every item goes through. i can't answer why they don't stand behind their word except to say that it's not their product. it's my product..they are just a third party authenticator. it's just another way to help your word along. it sucks, i'm one of the most well known dealers in the country (reguardless of what sue says, i'm known with a GREAT reputation.) but to attract new customers that are less autograph savvy, this is one of the measures that we as dealers must take these days to make sure that we are on the up and up... no offense, but most dealers that sell fakes, don't know they are selling fakes. they have no idea...they've been snowed with fancy shots of celebs signing what appears to be the items they are buying. and been shammed by people with hundreds of photos with themselves and the stars they are selling. and been ripped off with pretty paper coa's..then they go to the public with the product that they really know nothing about and someone runs them..as well they should...but sadly, we are here to make money. sure, i love my collection...but i would have grown up a long time ago and went on to be a teacher or announcer if i didn't start making money at this. it's not a very attractive thing to tell women in their 30's that "i'm an autograph dealer." sounded cute when i was 25, not so cute now that i'm 30...doesn't really matter how much money i make...but at the same time, this is what i chose. and since this is what i chose, i have to take all the cautions to make sure that EVERYONE IS SATISFIED with what i sell. so i have to go to one of these places...i do not trust gai..at all. they are a copycat company. i'd rather go to the original...sure, they have their problems, but those problems are multiplied with the other companies. it's a calculated risk thing. so yes, if a new customer asked me what psa means (which happens)..i send them to the website and say "well, you don't know me...do you trust me to sell you an honest to goodness real autograph." well, since they don't know me from any other nut who's selling autographs...i can tell that customer the story of obtaining the autograph, show them the photo books etc... but i go the extra mile to say that "hey, this company has also looked at the item you are interested in, they are THE experts in the field, and they trust my stuff too." that's really the best way i can explain it... now, to run this into mr. b's opinion, which is really valid...i did mention this earlier...but the guys at psa dna, as far as i know, are not selling autographs. they aren't out getting autograpls and then slapping a psa sticker on them and selling them. from my understanding, they aren't allowed to...they signed all kinds of contracts in this reguard because of the aforementioned "conflict of interest." now i can say that the ones i know ALL used to be autograph dealers (except for steve grad, i don't recall him ever selling anything and i've had a look at his collection and belive that just about everything i've ever seen him get signed, is still in his collection. he used to work at maestronet and i think they made him sign similar contracts.)...and with their knowledge and expertise, have gotten into the authentication world. i know that one of the guys i know, now doesn't even obtain autographs anymore except for a very minute amount of time. he's on the road doing authentications so much, he's actually sick of even looking at autographs. i know that i personally could be working at any one of these authentication places and i don't believe that i could be the definitive answer to tell you something is real or fake. i don't think i could be that last line to tell someone, who may or may not have gotten the autograph themselves and say "sorry, this doesn't look right to me." i've seen too many chicken scratches and then the same person sign something perfectly. i believe that i'd make too many mistakes...the only thing i could do was tell you an obvious fake...really. but one of the guys at psa is always quizzing me, showing me stuff that he photographed or scanned and asking me my opinions and then telling me whether i was deemed right or wrong, and i'm pretty good at that, if i've gotten the person myself. there's some people i can't tell one way or the other, never gotten them or seen their autographs.... now, on to sue's shilling thing, one last time...there's not another auction house in the world that will even let you see the bidder list, much less EVER allow you to contact them...if someone is shilling, you shouldn't even be allowed to see if it's happening or not...i've been told by ebay people that they are taking this function down soon...you'll never know who the high bidder is in the future...so, the precautions will never be known soon enough... and yes, i don't have an ebay account, but they will answer any questions i have.. mike |
#18
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Ebay follow up
there's a lot in here, so i'll pop em one at a time.
1)Mike, seriously. You apparently don't know what you are talking about. Have you ever submitted anything to the BBB? They don't give you a bad rating unless some evidence is proven it! this is not true...the bbb is not even a trusted source for info about a business any longer...there was a time where you actually had to be a member of the bbb just to run a business. but not any longer. you don't need "proof" to file a complaint. if you actually look at the complaints against psa, one guy actually said that they "switched" his real autograph with one of their fakes...there was no proff offered in this situation... the guy who runs strickler sports posted the complaints on his myspace site...and i HAD TO see if they were real...EVERY SINGLE COMPLAINT was a one off, with no follow up...and the bbb still gave psa a d rating. they aren't keeping people's stuff...this is what i'm talking about when you just figure something has to be right, because you assume it must be so...how long ago was this shell oil thing?? because in fact, a few of the psa dna complaints actually say that there was no follow up. maybe they are lax in their ways these days, or it's simply too hard to deal with all the companies there are out there...but i'm sure psa isn't a member of the BBB, so they didn't do any follow up on any of the complaints... 2 NOTHING helps sell an item more than honesty and an ok to decent deal. As for graphs, they can EDUCATE themselves the best they can. NOBODY needs an authenticator when what they want they can do for free themselves or in a group of friends who they trust will help and guide them free. this is not true...people buy willy nilly and without any thought as to what they are truly buying...that's why so many people and so many forgers get away with it on ebay. with all the complaints on ebay that there are, there are probably a thousand more if the buyers actually knew what they were buying. but everyone wants to have an authentic product. but they also want to spend almost no money for it. i should bring up the story of my own cousin (now, she lives in ohio and i don't know them all that well) but when i went out for the wedding, she had a FAKE stone cold steve austin photo on her wall that she just bought for her soon to be husband (the guy is actually my cousin, not the girl, but she's the one i talked to about this.) and she knew i was an autograph person...she just bought it on ebay for like 9$, just cause it was cheap. now, let's use that to set up the hypothetical. let's just say that she has a kid, and that kid wants a miley cyrus. but now my cousin's been burned and she doesn't want her kid burned...where does that kid get her miley cyrus from??? someone who has no story and the ebay item line just says "this item was signed by the celebrity in person. i go to all the premieres and events in hollywood and am well known in the autograph community." or, do they go to the dealer who's line says "this is signed by miley cyrus, it was signed on october 21, 2006 at the ______ premiere. i also got this item authenticated by psa dna to protect the customer and so that customer further knows that i do not sell fakes. psa dna certified g123456" etc. etc. the price is a little higher, but it's a given, there's all this information AND the certification number from a reputable authentication house AND now, this is also a reputable dealer...which would you decide...and no, you can't say "NEITHER." and there are more of these type customer, people that are buying what's hot right now. people don't really buy kirk douglas or people that are worth well more than $100, most of the time...sure, there are fans, that are buying madonna no matter what etc..but this is why i can use psa dna as a tool. look, i don't like having to use this tool. but it just helps to assure authenticity to a new buyer...sure sue, you are right...it's great to be honest and forthright...but then again, i have people attacking me right here on this newsgroup, and you've never even seen 1 item that i sold...so look what it really takes to run an autograph business...sadly, unless you deal in just private signing autographs, you are called a forger all the time everyday... 3) never heard anything about Autographworld. When I buy, it's pretty much from them so do tell. stories about autographworld..well, i posted on here that they shill bids on their own site...well, i can't prove it, and for the most part, i don't think they do it on everything...but i'm not the only one hypothesising this. but like i said, i can't be totally right... there's also a story floating around, mostly in new york, that since autographworld puts right on their site that they buy collections, they've been burned a few times...most notably with a bunch of mickey mantle signed baseballs...but i've never seen them sell the stuff that's rumored to be burned on, so, it's good that they didn't (if they didn't).. and, autographworld tells people that "if they didn't buy it from us, it's fake." i've sold to many of their customers who have stopped being their customers on the simple fact that they do sell stuff from other people, so they call their own customers forgers...even if they aren't saying it directly, but this blanket statement is silly...and i can prove that one. like i said, there's rumors about everyone...no one is above reproach. 4) And I am sorry, but the "it happened to me stories" are what you SHOULD be listening to. That's where the truth lies. You would rather buy from someone whose been a forger say because PSA authenticated it instead of listening to someone who bought from them and knew their graph was fake and had proof? Get real. well, yes. but people aren't passing fake autographs through psa dna...no matter what you have heard or anything, there aren't any "i bought this psa dna'd item and just for kicks, ran it through gai and it didn't pass" stories. you're right, the people selling autographs should have something other than just the psa dna coa to go with their stuff...but like i said before, most dealers do not get the stuff themselves...they buy from other people...so they aren't going to have the first person "i got this guy here." stories anyway...but i have started to run into dealers who say "i won't buy items unless is passes psa dna or gai." and that's interesting too...which means that they'll take it to several authenticators...what does that really mean? that psa isn't the best, or that it's good to go to all the different people that authenticate so as to not get stale and to also tell people that they trust their product no matter what...and that's really the only reason i go through psa...because i'm so confident in my product that i know it will pass the authentication sticks...i've went to gai, my stuff passed there as well, but it's not convenient for me as the guys from psa are close to the starbrite offices and their authenticating schedule is quicker for me... for the most part, i don't get a listers most of the time. i get them, but on a day to day basis, it's better to hope for the "hot" items...a listers come and go... 5)However, the prices for authentication are too high and basically, in a sale, most of the items they authenticate are not THOUSANDS of dollars. for the most part, i agree here...but someone like daniel radcliffe (i'll just use this example)...he doesn't sign much. he did that play in london and absolutely refused to sign potter stuff (he did occassionally sign index cards) but there is no one that got him at that play in london, for the time he was there, on a harry potter item. he signed a lot in los angeles at the premiere here...but he was picky and choosy...and to top it off, he signed a lot of autographs with a expo dry erase marker his mom gave him...that's right, i'm not kidding...so you take your autograph and it rubs up against something (and there were THOUSANDS OF PEOPLE there, there was lots of rubbing) and your autograph almost completely disappeared...same with the star ceremony. i almost completely lost my radcliffe on one of my posters because of that damn marker...and lots of fans with magazines and the like, got burned. he did sign some stuff with the right kind of markers...but not everything... he didn't sign at the new york premiere and he only signed sporadically at the london premiere (he was mostly just taking pictures with girls in the front rows.) so to be honest, he may have signed like 3000 autographs promoting the movie (and i have a total of 8 from everyone i worked with...but we lost one 8 x 10, and one photo, he was signing and taking a photo with someone at the same time, and all the letters in his last name were on top of one another)..but out of those 3000 items, maybe there were 10 posters done... seriously..and my poster had the other kids and chris rankin...i know that in los angeles, i was the only one working posters with sale as an intent (there were some girls whose posters got damaged and there was one dealer with a mini poster from the first movie)...and of the 3 posters i got him on, one of them was signed in that dry erase marker and kind of rubbed off at the bottom of his last name...it only sold at r and r auctions for $457 last month. so with those very low numbers, i'm sure the person who bought that popster for $3 grand, knew what they were doing....they know the number is LOW. but for the most part, you're right, just cause it's authenticated doesn't make it worth so much...this customer apparently wanted the poster and said "if you get it authenticated, i'll pay that price." so she did. but you're right, i see dealers with a psa dna authenticated nicholson on ebay for $400. and travolta for $100...that's outrageous...and maybe $3 grand is unreasonable...but there are people who buy this stuff at charity auctions signed by charles barkley for $1000, or michael jordan for $5 grand (in fact, i had a customer who wanted me to sell his jordan 16x20, and when i asked him what he wanted for it, he said "if i could just get my money back." i asked what that was and he said "$5 thousand at this alice cooper charity auction." so where is the line drawn with value of an item...but yes, i'd rather have an honest dealer...but i sell mostly wholesale, and mostly on the net...so someone isn't going to get to know me to see if they like me or want to deal with me...you don't and you don't even know me. and if you do deal with psa or any of the other companies on a larger scale level, they do highly discount their service fees. 6)I want to know why you think "I heard this" stories are bad. most, "i heard this." or third party stories are so full of holes and mostly bull**** (scuze my french). and in the case that was brought before, it was "i heard this story about this guy who got his item signed in person and psa dna wouldn't authenticate it." this story is missing all the essential details. it doesn't say WHERE the autograph was obtained...just that some guy says he got something himself...and it's "a story about this guy." well, there's all sorts of stories "about this guy." well, i don't know this guy, and you don't know this guy, and the authenticator doesn't know this guy...it's just a guy. and most of us are full of ****...people say they got something themself. hell, i sold a michael jordan poster to sammy "the bull" gravano, he hung it in his office and told his friends he got it himself...doesn't mean that he did, he bought it...and a lot of the really high proced sports stuff that i sold when i was in phoenix went to high rollers with high office buildings who wanted a shaq signed basketball, and told all his friends that he got shaq himself last time shaq was in arizona. so, this guy, who got it himself, more than likely bought it, but says he got it himself. maybe it's out of vanity, but oftentimes it's just a story to get someone to believe them... shoot, there are plenty of guys that i stand next to, who are really accused of selling forgeries, who say "f psa dna, i had a customer try to send back $1000 worth of autograph because they said they couldn't authenticate it." well, they probably sold some bad ****, that customer sent it to psa and it didn't pass, and they want their money back...is that really a problem...you got caught. ok, i've talked enough...i hope there's some info that you can pull out that will make you think that there's a lot more to this business than really meets the eye. mikeEEEE |
#19
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Ebay follow up
On Oct 28, 7:34 pm, Sue H wrote:
but if you are taking a hit on feedback because of shipping, you need to fix that. I guess what I was referring to was the fact that sellers get hit on shipping times and charges and that is something that is out of our control. We can't make the PO ship faster and less expensively and sometimes that's what we get graded on. I admit, at the beginning, buyers were judging more harshly than they are now. I'm not sure if it's because the nature of my auctions changed, or because the newness of the feedback system is over. Lastly, sellers out to be up front with their descriptions (new is used a lot when they mean "like new" and stuff like that). Honesty and the more information the better. On the buyer end, they should add up all the costs before bidding. They should read auctions thoroughly before bidding (I am guilty of not doing this all the time) and they should be patient and reasonable if problems arise with broken items etc. On Ebays end, they should standardize the shipping like half.com does. The reason for feedback is to keep the seller honest and no amount of hand holding and rules is going to make every seller do that. I believe that the reason eBay is successful is because the majority of sellers are honest about listings. I for one, will NOT buy from anyone that does not have a return policy. I also have things listed on half.com and the standarized shipping does not always come out even. Sometimes I pay more than I get reimbursed, sometimes I pay less. It would be very hard to implement that on eBay because of the variety of items being sold. I believe that would create a huge nightmare and a lot of sellers leaving eBay. Yes, there are sellers out there that jack up the shipping to cover way more than their costs. But, obviously people are buying from them or they wouldn't do it. Just don't buy from them! Do you go into a store and say, what is the price of this without shipping and handling? Do you think the items you buy from a store don't have that cost attached somewhere down the line? A person makes the choice to buy something from someone when you know before hand that it's going to be high, and then complains about it? My posts by the way did not talk about shipping. Not these past ones anyway. So I don't know why you are questioning me on this... I wasn't questioning you on shipping. I was talking more about the feedback.... Good Lord, there are so many other ways to buy things in this world, why spend your time in a place that makes you miserable? It doesn't make me miserable to know I could be actually hurting someone bad and helping some people. I don't know why in the world you people on here are so inactive. All followers here and no leaders. All take it up the ass people.... and all getting perturbed at people who try to help. I just don't get it. No offense, but instead of worrying about me trying to take out a minor criminal, why are you sticking UP for them? It seems like that when you are trying to stop me from something that has no affect on you at all. After all, you can put my posts on killfile if you don't like it and nothing I am doing hurts you (unless of course you are shill bidding or doing something to take advantage of the general buying population). As a matter of fact, maybe I could help rid ebay of one piece of scum who might have ripped you off. So why get ****ed at my posts? Seems like you are ... if I am wrong, I apologize, but if I want to warn people of potential misdoers to save them a few headaches, I don't see the harm. You can take the advice or leave it? You don't really know that you're helping people by possibly turning in innocent ones, right? I mean, they might not be, but what if they are? You trying to stop someone that SEEMS to have no affect on me at all might have because I am a seller as well and every person who has a beef against any seller, warranted or not, has an effect on every seller in the long run. And no, I don't post on here very often. I just like to see what's going on in the world but when I see that an injustice is being done toward something I know a little bit about, I like to put a few cents in just like you. And, really, did I seem ****ed off? It just seemed to me that you are miserable about the whole eBay thing. I'm sorry if I read that wrong. I did read in the discussion area on eBay that buyers are getting warned about items being fake. People just email them at random and warn them that something they just bought is fake? I'm not saying it was you by any means. I'm just saying that if there's a problem with the seller, let eBay figure it out. Let the buyer do something about it if it is. It's really none of our business until it's us, you know? Karma comes around, trust me. I think you've done what you can in this situation. And excuse me, I am by far not a "take it up the ass" person and am very offended by the sudden name calling and accusing me of possibly being dishonest. As far as you warning people about potential misdoers, that's fine with me, but does it have to be pages worth of talking about it? Really, that's what got me going. The going on and on about it. I was fine with the first couple posts. It's like you said, "take it or leave it". It really brought to my attention that there are many more dishonest people trying to sell on eBay than I originally thought. I am just a seller selling estate items and have to educate myself on some things as I go. I would have never thought that people would go to such lengths to try to prove a fake autograph. This group has brought this to my attention. Thank you! I could, quite frankly, go on and on about the injustices and the grief sellers and buyers, go through on eBay. And, believe me, there is a lot! The bottom line is, is that I can still work and shop in my jammies, not pay overhead, have a pretty flexible schedule, and be home for my family. And, if I don't like it, I can go somewhere else......... Well you SHOULD bring up bad buyers and sellers here. Non paying people, all that. You COULD help someone. Even if one person, wouldn't it be worth it? Why are you not? Why are people afraid? Are you someone who'd witness a crime on the street and be too afraid to speak? Were you the kid in school who watched someone being picked on and looked away? Watched someone kick and animal and say nothing? I hope that you are generalizing and speaking to everyone about this. You really don't know me. It appears to me you think I am saying all sellers are bad and took offense to it because you are a seller. I have no problem with sellers who are honest. I've actually come on here before and given recommendations of people who've been outstanding and still if someone emails me with "do you know anyone who..." if I remember and know, I will certainly recommend. I believe it's a two way street here. Out the scammers and pump up the good. In a perfect world, good win out and business will boom by word of mouth. Too bad it's not a perfect world... because nobody likes to out evil; instead, they take it and do nothing. Sad.~Renee'~ You are right about that, Sue. It is a two way street. And I didn't mean to imply that I thought that you think that all sellers are bad. I was just stating facts about some things that I know something about. Some things that I felt I needed to speak up about instead of taking it "in the ass". Maybe righting a wrong or misunderstanding about something. And, instead, I seem to have opened up a whole new can of worms. ~Renee'~ |
#20
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Ebay follow up
On Sun, 28 Oct 2007 20:19:38 -0700, barefoot
wrote: uhh sue...well, YOU can't get daniel radcliffe...if you did, it would be like the fake orlando bloom on your website... and as far as i know, mr. b...i don't think that ANY of the psa people are allowed to sell their own wares...and i'm pretty sure it's definitive and in their contracts that they can not...or else they'd make a lot more money than they do...but i know that i've personally discussed that with a few of them and they call up the conflict of interest thing and that they can not sell, nor can they even sell their old collections...so i don't think that is valid in any way... First of all, there's no proof that's a fake Olando Bloom. It was at the end of his signing, at a movie set before the explosion and his stopping and the card was sent with the note that if Orlando is unable to sign and someone is signing for him, please do me the favor of NOT signing and just return the card UNSIGNED as the card is a rare card and the value of the card would be totally gone if Orlando did not personally sign. It's before the "OB" phase. It's POSSIBLE it's a secretarial but you've no proof. Second, the other graph is a PP with my name added for personalization. Not sure who did that. Arrived in the same envelope. So I am NOT listening to your negativity. As for Radcliffe, YOU have not gotten him either. We all know his habits. Unless it's on set for visitors or on the Red Carpet only, 99% chance you are NOT getting his sig. So your claims needs to looked at VERY carefully that that poster was legit. Same goes if Watson is on that list and ESPECIALLY if Rowling is on it. PSA may not be authenticating their own wares but it's done by default. People assume their items are legit no matter. Mr. B is right and made an EXCELLENT point. It's a conflict of interest PERIOD to be both a dealer and an authenticator. No matter what you are selling or authentication. You need to be one or the other but not both to be taken seriously. any poster is worth 3 grand...a real godfather should be worth 3 grand...but there are NONE...no one went to brando with a poster that has some other on it already and got marlon brando on it as well. but there's a lot of $9.99. posters (or $19.99)..which is a joke... are you gonna tell me that my lord of the rings posters (with over 50 autographs on them) aren't worth over $3 grand?? i wouldn't take less than 5 for them (i have one of each movie)...they are generally considered the most completed posters in the world (i'm sure there's some studio people that may have more people on theirs, but no one knows they are in existance)... No, not ANY poster is worth 3k. It's worth what people will pay for it. But ONE time most likely. It's highly unlikely that that person who paid that crazy amount will ever get their money back and you know it. The market shrinks the more the prices are. Posters are also 1) one of the top three items forged and 2) hard to care for items, which though look impressive when framed, tend to wear worse than most anything and a little handling can do much damage. So people who go for posters want something to impress and may pay more, but it's unlikely a lot of people will be vying for it for that price later on. Sure, SOME things can go and remain high (Beatles or Elvis and Maybe Brando) but you're talking about Harry Potter. 1) fad things aren't a sure bet in the future. We don't know yet that Potter is legacy like Star Wars. It's too early. 2) the main signers are kids who sign free ttm or cheaply at cons and even if they don't sign at all, they are young and historically speaking, they will eventually hit the skids and sell their soul most likely. You should know that. These signatures are not going to as tough ever; not like Star Wars, where people didn't really start collecting hard core till the 90's really. Sure, a few sigs here and there, but nothing like how collecting is today. By then, a LOT of the celebs died etc. So Star Wars will remain a better field (even though it's glutted a LOT right now and the prices paid now will never be worth their value... only the older sigs will like Sebastian Shaw, Richard Marquand etc). how about a doors signed poster? are you sure there are NO POSTERS worth 3 grand...and no, i don't believe that the customer will ever be disappointed. you sure that some star wars posters aren't worth that? As for the Doors, yes, that'll be worth a lot for a few more years or maybe a couple decades (until they get so lost in history like the celebs of the 30's and 40's are). The only reason for that is because Morrison is dead and an icon. So as for that, it's not even in comparison to Harry Potter... it'll never be. Now if there were cast gifts signed by Richard Harris and JK and the three main kids, and it's presentation, maybe. But run of the mill? Hell no. i know that the harry potter kids are kids and they will be signing for a while...but OTHER COLLECTORS WHO WATCHED ME GET THE AUTOGRAPHS Um yeaaaah, which brings me to another point. If you are getting stuff authenticated by people you continually promote, they are not going to do you a negative. That's a given. You'd get ****ed and they'd lose the promotion. Like Mr. B said, another conflict of interest. BAD for the buyer of that poster I think. offered me $250 a pop for daniel radcliffe on photos. just like the day we all got brando on the set of don juan de marco, when the bidding BETWEEN COLLECTORS got over $800 for a signed index card because one guy said he was selling his...just days later... so, to be honest..NO ONE KNOWS THE TRUE VALUE OF OUR AUTOGRAPHS, not until someone is willing to buy them... mike Yeah, well, there's always a sucker born every minute; but that is not the knowledgable general populice. |
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