Phileas Ink Flow

I have some good news. I was down to the store where I bought it, and
after I showed them what it was doing on the paper, they agreed to give
me a replacement no problem. She wasn't sure if there was another
Phileas coming in the next shipment, but if not, she would order a new
one. Talk about great customer service both from the store, as well as
from Waterman. What's also good is if they do have to order a new one,
then I will be able to get it in black, which is what I wanted in the
first place. (I wish I could see them side by side, but black never
goes out of style.) Anyway, problem solved, and I'll be back in the FP
world in a couple weeks.

I have two blacks (FP and MP). I've also seen the green and the blue
in the stores. IMHO, the blue is a knockout! If there's a Staples
near you, that's the store where I saw most of them.

On 29 Oct 2005 08:41:43 -0700, "Greg" wrote:

I have some good news. I was down to the store where I bought it, and
after I showed them what it was doing on the paper, they agreed to give
me a replacement no problem. She wasn't sure if there was another
Phileas coming in the next shipment, but if not, she would order a new
one. Talk about great customer service both from the store, as well as
from Waterman. What's also good is if they do have to order a new one,
then I will be able to get it in black, which is what I wanted in the
first place. (I wish I could see them side by side, but black never
goes out of style.) Anyway, problem solved, and I'll be back in the FP
world in a couple weeks.

Glad to hear they will put it right. Happy writing!