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#1
December 16th 03, 07:31 PM
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offtopic
CompuUSA online service is a joke. Have to vent...
Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream. 
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#2
December 17th 03, 12:24 AM
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Hey Sue! If we're venting, I'll go in with you. I took my computer to
CompUSA because of a problem with the internet connection, and they got it back to me 6 WEEKS later(that's with me calling them every day after the first 4 weeks had gone by). All this after they originally said it would only take 5 days. Then, to top it all off, they deleted my entire harddrive. I'll never go there again. That does feel better. Kris CompuUSA online service is a joke. Have to vent... Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream.
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#4
December 17th 03, 08:26 AM
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That's retail............
Todd F. -- Todd's Autograph Arena http://www.toddsautographarena.com "dahoov2" wrote in message news  CompuUSA online service is a joke. Have to vent... Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream.
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#5
December 17th 03, 03:31 PM
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Todd's right. I suggest asking your friends and family for a good, local,
small business owner. We found a great guy through my nephew. He builds and repairs. "Todd F." wrote in message ... That's retail............ Todd F. -- Todd's Autograph Arena http://www.toddsautographarena.com "dahoov2" wrote in message news CompuUSA online service is a joke. Have to vent... Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream.
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#6
December 17th 03, 09:59 PM
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Sue,
I do all my pc shopping at www.pricegrabber.com and www.pricewatch.com. Ive given up on CompUSA, their prices are just too steep. Good luck hope it all works out. Pappy "dahoov2" wrote in message news CompuUSA online service is a joke. Have to vent... Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream.
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#7
December 17th 03, 10:51 PM
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Funny you should mention that; according to my son, that's how he
bought the DVD writer... I guess I have learned my lesson. I can cancel my order, but it's late and I don't see a better deal on the monitor at this point. I might as well give them till Christmas. I'll just put a note in my hubby's stocking about it if it doesn't arrive in time. On Wed, 17 Dec 2003 15:59:37 -0600, "John Papanikolaou" wrote: Sue, I do all my pc shopping at www.pricegrabber.com and www.pricewatch.com. Ive given up on CompUSA, their prices are just too steep. Good luck hope it all works out. Pappy "dahoov2" wrote in message news CompuUSA online service is a joke. Have to vent... Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream.
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#8
December 18th 03, 10:06 AM
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Hey, long time no see
 .Todd F. -- Todd's Autograph Arena http://www.toddsautographarena.com *** REMOVE NOSPAM TO REPLY TO ME *** "John Papanikolaou" wrote in message news:dl4Eb.6289$JD6.274@lakeread04... Sue, I do all my pc shopping at www.pricegrabber.com and www.pricewatch.com. Ive given up on CompUSA, their prices are just too steep. Good luck hope it all works out. Pappy "dahoov2" wrote in message news CompuUSA online service is a joke. Have to vent... Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream.
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#9
December 18th 03, 11:36 AM
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Yeah Todd, its been a while!!
"Todd F." wrote in message ... Hey, long time no see .Todd F. -- Todd's Autograph Arena http://www.toddsautographarena.com *** REMOVE NOSPAM TO REPLY TO ME *** "John Papanikolaou" wrote in message news:dl4Eb.6289$JD6.274@lakeread04... Sue, I do all my pc shopping at www.pricegrabber.com and www.pricewatch.com. Ive given up on CompUSA, their prices are just too steep. Good luck hope it all works out. Pappy "dahoov2" wrote in message news CompuUSA online service is a joke. Have to vent... Ordered a PC Flat Panel monitor from them the third week in November. I got an email saying thanks, your oder will ship 3-6 days. on the 6th day nothing. So I looked at their site and item siad shipped. I waited days and then still nothing so I called.... The guy there said "it's on the dock RIGHT now and will ship TODAY... another few days and nothing. Then I get an email. Said "your item was processed for delayed shipping and will ship on the 17th of December". I sent an email telling them I wasn't happy... no answer.... I then get another email a couple more days later. It says we're sorry, your item is delayed. We have had more orders place than they can handle and we will have all orders (I forgot the date they said but I qualified by weeks) processed and shipped on the 19th with hopes all items can be delivered in time for Christmas. So I emails VERY upset. They lied to me on the phone and in previous emails. So on this email, I said I was going to file a complaint... This morning, I get an email from a guy who said they will fed ex my order and that they will deduct the rebate so I don't have to "worry about it".... This afternoon, I get an email saying sorry, they don't have my item and it's on backorder from a company and they can't get it! I am so ****ed off right now I would love to scream.
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