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Old September 3rd 11, 02:30 PM posted to alt.marketing.online.ebay,rec.collecting.sport.baseball
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Posts: 10
Default Bad Ebay Buyer Leaves negative on PSA 10 Gem Mint Card

On Aug 31, 6:45*am, "Cardman887" wrote:
How can I get negative feedback removed by a dishonest buyer? I have 6525
positive feedbacks under the seller name bnovick, with no negative feedback.
Then a buyer purchases a PSA 10 card (1989 DONRUSS BB #80 RANDY JOHNSON) and
claims that the card was tampered with. I assured him that the card was not
tampered with, and the grading company guarantees it. He gives negative
feedback. He has 30 feedbacks and his username is miketl7911


eBay feedback is always a challenge - you are at the mercy of their
staff, kids who don't care, and a system that is not designed to
really help or care. You have very expensive options (such as hiring a
lawyer). You can of course ask the buyer to change it, or file an
appeal with eBay if the feedback violates their user agreement, but it
appears from your description that these won't be successful. Perhaps
the buyer really things he's right. Life is not fair.

But, consider the larger picture. You have an excellent overall
record. Offer him a refund. Respond to the feedback so those who read
his will read your response. Your overwhelming positive should carry
the day, and one nut will almost certainly not hurt your reputation or
business. Finally, sheez, it's only an internal rating system for an
online garage sale site that has a fairly low reputation anyway. It's
a great place to sell toast with a holy image on it or used guitar
strings; a poor place to sell (much less buy) expensive things such as
collector coins or electronics. Much more important things in life
than......eBay feedback.

This newsgroup lost its ability to offer friendly assistance to
visitors years ago, as you have found out. Move on.
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