I have no idea how they stay open, but their service stands out, even
among the other excellent retailers in this niche market. Pam will
often ship pens before she receives checks! Always friendly on the
phone or email...

The one drawback I can think of is, no credit-cards. That's probably a
good thing for me. I hear it's very hot in debtor's prison this time
of year... :-D

Tom
Just a very satisfied customer...